Which tab on the knowledge base record, would you use to identify the sets of users who
are able to read articles in that knowledge base?
A.
Access List
B.
Can Access
C.
Accessible to
D.
Can Read
Can Read
Reference: https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/knowledge-management/task/t_SelectUserCriteria.html
Which field (or fields) is used as a unique key during imports?
A.
Match Fields
B.
Coalesce Fields
C.
Key Fields
D.
Sys IDs
Coalesce Fields
https://developer.servicenow.com/dev.do#!/learn/learningplans/quebec/new_to_servicenow/app_store_learnv2_importingdata_quebec_coalescing
Where can Admins check which release is running on an ServiceNow instance?
A.
Memory Stats module
B.
Stats module
C.
System.upgraded table
D.
Transactions log
Stats module
What feature do you use to specify which users are able to access a Service Catalog Item?
A.
Can Read Role
B.
Catalog User Role
C.
Can Order Tab
D.
User Criteria
User Criteria
https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/service-catalog-management/task/t_AppUserCritItemsCat.html
Which one statement correctly describes Access Control rule evaluation?
A.
Rules are evaluated using roles. The role with the most permissions evaluates the rules first
B.
If more than one rule applies to a row, the older rule is evaluated first
C.
If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
D.
Rules are evaluated from the general to the specific, so a table rule must be active to continue
If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
Buttons, form links, and context menu items are all examples of what type of functionality?
A.
Business Rule
B.
UI Action
C.
Client Script
D.
UI Policy
UI Action
What is a formatter? Select one of the following.
A.
A formatter allows you to configure applications on your instance
B.
A formatter is a form element used to display information that is not a field in the record
C.
A formatter allows you to populate fields automatically
D.
A formatter is a set of conditions applied to a table to help find and work with data
A formatter is a form element used to display information that is not a field in the record
The display sequence is controlled in a Service Catalog Item using which of the following?
A.
The Default Value field in the Catalog Item form
B.
The Sequence field in the Catalog Item form
C.
The Order field in the Variable form
D.
The Choice field in the Variable form
The Order field in the Variable form
Which component of a table contains a piece of data for one record?
A.
Factor
B.
Field
C.
Datapoint
D.
Element
E.
Item
Field
https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/managing-data/concept/c_DataDictionaryTables.html
Tables are made up of which of the following?
A.
records
B.
lists
C.
forms.
D.
fields
records
Reports can be created from which different places in the platform? (Choose two.)
A.
List column heading
B.
Metrics module
C.
Statistics module
D.
View / Run module
List column heading
View / Run module
Which module would you use to create a new automation of business logic such as
approvals, tasks, and notifications?
A.
Process Automation > Flow Designer
B.
Process Automation > Flow Administration
C.
Process Automation > Workflow Editor
D.
Process Automation > Process Flow
E.
Process Automation > Active Flows
Process Automation > Flow Designer
https://docs.servicenow.com/bundle/rome-servicenowplatform/page/administer/process-automation-designer/concept/getting-started-processautomation.html
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