On a Form header, what is the three bar icon called?
A.
Pancake icon
B.
Additional Actions or Context Menu
C.
Hamburger icon
D.
Cake icon
Additional Actions or Context Menu
Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/
page/use/using-forms/concept/c_FormContextMenu.html
What module in the Service Catalog application does an Administrator access to begin creating a new item?
A.
Maintain Categories
B.
Maintain Items
C.
Content Items
D.
Items
Maintain Items
Which tool graphically displays an infrastructure view for a configuration item (CI) and its
relationship with other CIs?
A.
Schema Map
B.
Dependency View
C.
Dependency Map
D.
Database View
Dependency View
https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/business-service-management-mapng/concept/c_BusinesssServiceManagementMaps.html
Which configuration allows you to use a script to coalesce data in Import Sets?
A.
Multiple-field coalesce
B.
No coalesce
C.
Conditional coalesce
D.
Single-field coalesce
Conditional coalesce
Which one of the following statements is true about Column Context Menus?
A.
It displays actions such as creating quick reports, configuring the list, and exporting data
B.
It displays actions related to filtering options, assigning tags, and search
C.
It displays actions related to viewing and filtering the entire list
D.
It displays actions such as view form, view related task, and add relationship
It displays actions such as creating quick reports, configuring the list, and exporting data
What are the two aspects to LDAP Integration?
A.
Data Population
B.
Data formatting
C.
Authorization
D.
Authentication
Data Population
Authentication
What is a role in ServiceNow?
A.
A role is one record m the Role [sys_user_role] table
B.
A role is one record in the Role Iuser_sys_role] table
C.
A role is a persona used In Live Feed Chat
D.
A role Is a set of modules for a particular application
A role is one record m the Role [sys_user_role] table
Data Policy can enforce mandatory data on import.
A.
True
B.
False
True
Which one of the following statements best describes the purpose of an Update Set?
A.
An Update Set allows administrators to group a series of changes into a named set and
then move this set as a unit to other systems
B.
By default, an Update Set includes customizations, Business Rules, and homepages
C.
An Update Set is a group of customizations that is moved from Production to
Development
D.
By default, the changes included in an Update Set are visible only in the instance to
which they are applied
An Update Set allows administrators to group a series of changes into a named set and
then move this set as a unit to other systems
What are examples of Core tables in the ServiceNow platform?
A.
Configuration, Connect, Chat
B.
Team, Party, Awards
C.
User, Task, Incident
D.
Work, Caller, Timecard
Configuration, Connect, Chat
https://www.basicoservicenowlearning.in/2019/12/create-table-inservicenow.html
The wait time for end users is based on the round-trip between the client and the server.
What activities are included in the round-trips?
A.
Request + Response
B.
Save + Update
C.
Write + Read
D.
Submit + Query
E.
Insert + Verify
Request + Response
Reference: https://docs.servicenow.com/bundle/rome-applicationdevelopment/
page/script/client-scripts/concept/client-script-best-practices.html
A knowledge article must be which of the following states to display to a user?
A.
Published
B.
Drafted
C.
Retired
D.
Reviewed
Published
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