Free CSA Practice Test Questions 2026

242 Questions


Last Updated On : 13-Mar-2026


Which of the following is used to initiate a flow?


A.

A Trigger


B.

Core Action


C.

A spoke


D.

An Event 





A.
  

A Trigger



When a user reports that they are not able to see modules on the application navigator,
what can you do, to see what modules are visible to them?


A.

Look up their password, so you can login with their account


B.

Initiate a Connect Chat session


C.

Install the Bomgar plug-in


D.

Impersonate the user
 


E.

Launch a NowChat window 





B.
  

Initiate a Connect Chat session



What field contains a record’s 32-character, unique identifier?


A.

sn_rec_id


B.

rec_id


C.

u_id


D.

sys_id
 


E.

sn_gu_id


F.

sn_sys_id


G.

id





D.
  

sys_id
 



https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/table-administration/concept/c_UniqueRecordIdentifier.html 

What ServiceNow feature allows you to include data from a secondary related table on a
report?


A.

SQL


B.

Dot Walking


C.

Outer Join


D.

Joins





B.
  

Dot Walking



 https://docs.servicenow.com/bundle/rome-nowintelligence/page/use/reporting/concept/c_HowToAccessRelatedTables.html

_______________ is a computer program running as a service; a physical computer
dedicated to running one or more services, or a system running a database. 


Values
Server
 




Which statement correctly describes the differences between a Client Script and a
Business Rule?


A.

A Client Script executes before a record is loaded and a Business Rule executes after a
record is loaded 


B.

A Client Script executes on the server and a Business Rule executes on the client


C.

A Client Script executes on the client and a Business Rule executes on the


D.

 A Client Script executes before a record is loaded and a Business Rule executes after a
record is updated 





C.
  

A Client Script executes on the client and a Business Rule executes on the



https://community.servicenow.com/community?id=community_question&sys_id=77a80361
db5cdbc01dcaf3231f9619d9#:~:text=The-major-difference-between-of,delet
ed%2Fqueried-from-data-base.&text=After-that%2C-the-Client-s
cripts,Client-scripts-that-work-onSubmit 

User records are stored in which table?


A.

User [sys_user]


B.

User [sn_user]


C.

User [u_sys_user]


D.

User [s_user] 





A.
  

User [sys_user]



https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/concept/c_UserPreferences.html 

What is a sys_id?


A.

Unique 32-character identifier that is assigned to every record


B.

A client-side Business Rule


C.

A server-side Business Rule


D.

Unique 64-character identifier that is assigned to every record 





A.
  

Unique 32-character identifier that is assigned to every record



What is specified in an Access Control rule?


A.

Groups, Conditional Expressions and Workflows


B.

Table Schema, CRUD, and User Authentication


C.

Object and Operation being secured; Permissions required to access the object


D.

security_admin 





C.
  

Object and Operation being secured; Permissions required to access the object



https://www.servicenowelite.com/blog/2019/10/2/accesscontrols#:~:text=An-instance-uses-access-control,object-and-operati
on-being-secured 

What is the Import Set Table?


A.

A table where data will be placed, post-transformation


B.

A table that determines relationships


C.

A staging area for imported records


D.

A repository for Update Set information





C.
  

A staging area for imported records



Record numbers have to be manually incremented
 


A.

True


B.

False





B.
  

False



What is the platform name for the User table?


A.

u_users
 


B.

sys_users


C.

x_users


D.

sys_user





D.
  

sys_user




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