Free 700-805 Practice Test Questions 2026

Which task is the responsibility of the Renewals Manager?

A. billing recurring revenue contracts

B. managing recurring revenue risk

C. driving adoption of specific technologies

D. managing the Success Plan

What support should a Renewal Manager take from the Customer Success Manager?
(Choose the best answer.)

A. Oversee the closure of contracts.

B. Book customer-service briefings.

C. Communicate new green field opportunities.

D. Communicate value and the impact of Cisco solutions

What is the primary measurement of success for a Renewals Manager?

A. upsell percentage

B. percentage of contracts closed

C. renewal success rate

D. iARR rate

Which action should be taken when renewing a contract with a customer? (Choose the best answer.)

A. Assume their business needs are the same.

B. Propose only the most important part of the solution.

C. Start discussions after the contract has expired.

D. Validate customer's business needs.

What does a high Renewal Rate indicate about the performance of a Renewals Manager?

A. The Renewals Manager is successful at attracting new customers.

B. The Renewals Manager is skilled at increasing company OPEX.

C. The Renewals Manager is proficient at technical troubleshooting.

D. The Renewals Manager is effective in retaining customers.

Which event begins the Renewal process?

A. upsell recommendation

B. notification of contract expiration

C. implementation of software

D. contract negotiation

Which two actions does a partner or customer perform within CCW-R? (Choose two.)

A. order new services

B. download hardware, software and services data sheets

C. set up billing

D. change Customer Address

E. view and manage their contracts

Which detail is provided in the scorecard by using the Total Program View tool?

A. renewal rate

B. new products

C. EOL products

D. program rate

In addition to on-time renewals, on which two tasks should Renewal Managers focus?
(Choose two.)

A. the next customer and their needs

B. opportunities for upsell

C. developing a customer success story

D. driving adoption

E. renewing offer to a multiple-year contract

What are Cisco’s four steps to higher renewals?

A. Investigate, Diversity, Personalize, Initiate a strategy

B. Analyze, Implement, Regulate, Maintain consistency

C. Align, Simplify, Automate, Build a practice

D. Plan, Streamline, Digitize, Establish routine

How does Cisco define AT R?

A. Contracts/subscriptions that are available to renew.

B. ATR is the sum of RR and iARR, minus the attrition rate.

C. Any customer agreement where attrition has been an issue.

D. Contracts/subscriptions that have attrition terms revoked.

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

A. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

B. There are no open incidents 30 days before renewal dates.

C. Customer is willing to subscribe to a recommendation case to be publicly communicated.

D. The health index of a customer is over expected targets with no red flags.