What is the goal of licensing at Cisco? (Choose the best answer.)
A. Right to use
B. Smart License
C. Classic PAK
D. Standby License
Which service offering assists the customer in preparing for emerging industry trends?
A. Training
B. Trending Technical
C. Advisory
D. Managed
What is the implication of on-time renewals for an IT service provider company?
A. Incentives will be paid.
B. Customer satisfaction is improved.
C. No disruption to recurring revenue.
D. There is no significant impact if sales are on plan.
Which support should a Renewals Manager expect from the Customer Success Manager?
A. communicate discounts on services and software
B. communicate the closure of contracts
C. communicate customer's perceived value and highlight potential barriers
D. communicate new greenfield opportunities
Which action should a Renewals Manager take first?
A. Assign an RS to priority accounts
B. Meet and confirm the AM, CSS, CSM and their resources
C. Meet the customer and perform a renewals diagnosis
D. Download contract data and develop a renewals strategy
Which approach? (Choose the best answer.)
A. Solutions-led approach
B. Product-led approach
C. Reward-led approach
D. Concerns-led approach
What is the Cisco Services Partner Program (CSPP) objective?
A. maximizes Cisco's profits by requiring partners to sell only Cisco-branded services
B. allows the partner to focus on recurring revenue while earning performance-based incentives
C. eliminates all barriers throughout the customer lifecycle
D. trains partners to develop and sell their own independent services without any backing from Cisco
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)
A. Annual Recurring Revenue (ARR)
B. Annualized Order Value (AOV)
C. Net New Sales
D. Training costs
E. Renewal Rate
F. Uptime
Which approach should be applied when renewing a quote?
A. Product led approach
B. Solutions led approach
C. Reward led approach
D. Concerns led approach
What are two key customer benefits from a Cisco Smart Account? (Choose two.)
A. visibility into Cisco software licenses, entitlements, and users across the organization
B. access to exclusive Cisco hardware discounts
C. centralized management of software licenses and entitlements
D. visibility into non-Cisco software licenses
E. guaranteed increase in network speed and efficiency
How does the Lifecycle Advantage (LCA) program enhance the renewal process?
A. automates renewal notifications, initiates early conversations, and ensures consistency and personalization
B. standardizes renewals, removing all personalization
C. initiates renewal talks after service and software expiry
D. eliminates the need for renewals, focusing only on acquiring new customers
Which statement is the most accurate description of the Health Index?
A. a tool for service providers to determine what stage of the lifecycle to offering training solutions
B. an ongoing measurement of customer sentiment
C. a measurement tool for resolving specific product quality issues and adoption barriers
D. an ongoing measurement of several key customer health indicators
| Page 2 out of 9 Pages |
| 123 |
| 700-805 Practice Test Home |
Real-World Scenario Mastery: Our 700-805 practice exam don't just test definitions. They present you with the same complex, scenario-based problems you'll encounter on the actual exam.
Strategic Weakness Identification: Each practice session reveals exactly where you stand. Discover which domains need more attention, before Cisco Renewals Manager (700-805 CRM) exam day arrives.
Confidence Through Familiarity: There's no substitute for knowing what to expect. When you've worked through our comprehensive 700-805 practice exam questions pool covering all topics, the real exam feels like just another practice session.