What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?
A. A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.
B. A limited time discount applied to Cisco products and/or services.
C. A priority discount applied to third-party products for perpetuity.
D. A discount applied to refurbished or reused Cisco hardware that includes service contracts.
What is the ATR on a $10, 000 one year recuring revenue contract?
A. $10,000
B. 10% of $10,000
C. $10,000 divided by 12
D. $1,200
What are two common benefits of an Enterprise Agreement? (Choose two.)
A. provides perpetual licenses for hardware
B. licenses available across the entire organization
C. simplified license management by providing a single agreement to cover an organization
D. allows customers to pick and choose the software features
E. provides free technical support for all software
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
A. set up billing
B. download hardware, software and services datasheets
C. change Customer Address
D. view and manage their contracts
E. order new services
What is the future state goal of licensing at Cisco?
A. Smart License
B. Standby License
C. Classic PAK
D. Right to use
Which group of products are enterprise networking products?
A. WAN, LAN, Wireless
B. Routing, Switching, Access Points
C. iWAN, Viptela, Meraki
D. Salesforce, Box, AWS
What are two important actions of a successful Renewals Manager? (Choose two.)
A. proactively solve TAC issues
B. align solely with the Customer Success Manager
C. understand the portfolio of products and services
D. schedule daily meetings with the customer
E. build and maintain relationships with internal and external stakeholders
Which task should a Renewals Manager perform during the Prospect phase?
A. Risk Assessment
B. Risk Mitigation
C. Review new opportunities
D. Terms negotiation
What is the intended outcome of the Customer Success Plan?
A. develop a customer-centric plan for achieving value from their purchases
B. generate financial data that indicates a customer's propensity to renew
C. provide a schedule for resolving customer quality issues
D. allow customers to manage the implementation independently
What is a cross-sell opportunity?
A. a sales technique offering suggestions for additional products or services to complement the customer's purchase
B. a sales strategy aimed at encouraging customers to buy the highest-priced product on offer
C. an approach centered around selling products that are not related to the customer's interests
D. a method involving the promotion of discounted software and services during a specific season
Which service offering helps define the IT vision and strategy of the customer?
A. optimization
B. support
C. training
D. advisory
What is the ideal licensing option?
A. Standby License
B. Smart License
C. Classic PAK
D. Right to Use
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