Topic 4: Exam Pool D
A project manager gas been asked by the project manager office (PMO) to select the
appropriate project management approach for three upcoming projects. Match the projects
on the left with the approach that should be used on the right.
A project manager and project team have brought a project back on track after mapping
and removing impediments During the current sprint the team reported that an impediment
that previously caused major delays has appeared again. The team tried implementing the
same mitigation tasks that worked previously However, the tasks are not having the same
result with the impediment
What should the project manager do?
A. Escalate the issue with an impediment to the project sponsor
B. Use the contingency budget to implement schedule compression
C. Implement the mitigation plans listed in the organizational process assets (OPAs)
D. Reassess the issue as part of monitoring and controlling
A scrum master is receiving conflicting status updates for the same task How should an accurate status be obtained from the team?
A. Review the deliverable carefully and determine the right status
B. Assign one person to be responsible for the task
C. Establish a clear definition of done (DoD) for each task
D. Encourage team members to work together
A compliance strategy was created during the planning phase of a project During
execution, the project manager left the organization and another project manager was
assigned to the team
What should the project manager do first to ensure the project is compliant?
A. Meet with the team to discuss compliance concerns
B. Review the organizational process assets (OPAs) for compliance topics
C. Review the compliance strategy and version history
D. Meet with the project sponsor to discuss their compliance concerns
A new solution is being deployed in countries A B and C. This solution will allow the
countries to propose new services to their customers Country A has asked for a change in
the solution m order to comply with its own customer market
What should the project manager in charge of the deployment in country A do?
A. Accept the change request from country A and reschedule the deployment project for country A.
B. Take the request into account and ask the sponsor to inform countries B and C about the change
C. Ask country A to submit a change request that will be analyzed along with countries B and C
D. Refuse country As request as there is no time for the change as deployment has already begun
A project manager became aware of misunderstandings between a key stakeholder and a team member with regard to some of the features defined in the project scope. What should the project manager do?
A. Reconcile the key stakeholder to the team member's recommendation.
B. Reconcile the team member to the key stakeholder's recommendation.
C. Escalate the communication concerns to the project management office (PMO) andrequest that they take action
D. Work with both the team member and the key stakeholder to reach a consensus.
A key challenge that a project manager is facing is the lack of discipline by various team members and their inability to harness energy to achieve the project objectives. What should the project manager do to overcome this challenge?
A. Meet with each team member separately and apply an appropriate approach with each one.
B. Approach the project sponsor and request help in discussing the project deliverables with team members.
C. Explain to the team that the project manager is ultimately responsible for the delivery.
D. Assign multiple managers to the various teams and delegate all of the tasks to them.
A project is experiencing delays due to identified risks What should the project manager do to manage the project schedule?
A. Revise the project schedule and inform the stakeholders regarding any delays
B. Revise the project estimates and meet with the project team to discuss delays
C. Review the management reserve to identify any costs associated with the delays
D. Review the contingency reserve to identify any delays to the project
A new member was included on a project team in an ongoing software project. This team
member was the only available resource but does not have the proper experience to
accomplish the activities.
What should the project manager do to ensure this team member's lack of experience does
not negatively impact the project?
A. Schedule a training course for the new team member to fill in their gaps in experience.
B. Log this as an issue in the project issue log and speak with the resource manager.
C. Provide weekly feedback to all project team members, including the new member.
D. Ensure that coaching meetings are in place for this team member within the project timeline.
A project learn member is having difficulty delivering assigned tasks for a project that is at
risk of being delayed. The main issue is that the team member does not understand a new
system that was recently implemented.
What should the project manager do?
A. Assign an experienced resource to support the team member
B. Escalate the team member's performance to the project sponsor
C. Ask the team member to learn the new system as on-the-job training
D. Issue a change request to extend the project schedule
A project manager is leading a team of diverse individuals of all ages. The working hours
for the project were set at the beginning of the project, and all team members agreed to the
hours. However, later in the project, one of the team members informed the project
manager that the previously agreed upon hours no longer work due to the team member's
personal commitments.
What should the project manager do?
A. Allow the most senior team members to decide the time that works for the team.
B. Reassess the team's hours collaboratively so that the team is not impeded by the issue.
C. Discuss the lack of dedication with the team member and their functional manager.
D. Remove the team member from the project team to be fair to the other members.
A new project team has formed and the project manager notices that some of the team
members do not feel comfortable being part of the project team As a result members of the
team are working individually and not as a team
What should the project manager do to resolve this?
A. Facilitate a team-building meeting to help this issue
B. Allow the team members to remain in their former individual roles
C. Directly guide the team members on how to perform their tasks
D. Wait until some iterations are completed to intervene
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