Topic 5: Exam Pool E
A project manager is made aware that there are defects in the parts provided by a supplier, which are causing delays in the testing phase. The supplier claims that all parts have been delivered as per the contract. If the defects are not fixed by the supplier within one week, the product release will be impacted. What should the project manager do?
A. scalate this issue to senior management, as the supplier is not following the procurement contract.
B. Request a revision of the procurement contract to include specifications for the parts
C. Request a cancellation of the procurement contract with the supplier and impose a penalty.
D. Review the procurement contract and ask the supplier to negotiate a solution.
A project team began working on a complex project that involves new technology as a product. The team is new to the technology and the proposed approach. Additionally, the customer is apprehensive about how the product will be received in the market. What should the project manager do to help the team and the customer?
A. Manage the risks associated with the proposed approach
B. Assist the team with identifying the minimum viable product (MVP) to validate assumptions.
C. Coordinate with the business unit to get detailed requirements.
D. Work closely with the marketing team on market research and product segments
A project manager works for a large global company. The project manager is leading a
project where the expected business value is to improve the company's image and
reputation. During the project's closing phase, the project manager realizes that there is still
a negative perception about the company's brand.
What should the project manager have done to prevent this?
A. Monitored progress in achieving the business value throughout the project
B. Asked for additional time to achieve the project goals and increase business value
C. Increased the number of project resources to ensure attainment of the business value
D. Reviewed previous projects’ lessons learned and applied them to this project
A project manager is leading a hybrid project. The work breakdown structure (WBS) and the schedule were developed, but the project manager is having difficulty assigning specific resources to all of the project tasks. What should the project manager do?
A. Escalate the issue to the project sponsor and seek their immediate intervention.
B. Assign the unallocated tasks to the functional role and then reallocate when the resources are available.
C. Assign the unallocated tasks to the project management office (PMO) manager and reallocate when the resources are available.
D. Ignore the unallocated tasks for now and reallocate when the resources are available.
A healthcare organization hired a new compliance specialist to ensure that the healthcare compliance needs are met. The feedback about the new compliance specialist from the team was average. What should the project manager do to help the new compliance specialist improve?
A. Escalate this situation to the manager of the area for a possible solution.
B. Provide time for the specialist to adjust to the pace of the project.
C. Coordinate a one-to-one meeting with the specialist to assess the situation
D. Contact the human resources (HR) manager about the team's feedback
A project manager is involved with a project to remodel a long-used product. There are no
proper records for the original design and execution of the original product. The
stakeholders doubt that the remodel can be accomplished without this information and are
hesitant to provide support for the project.
What should the project manager do?
A. Acknowledge the stakeholders’ concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned.
B. Solicit a larger reserve for cost and time and manage the stakeholders’ expectations.
C. Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed,
D. Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences.
During an agile project a project manager lost one of the resources, and at the same lime, uncovered new requirements, which were added to the backlog What should the project manager do next?
A. Reevaluate the project schedule as the velocity will be impacted by the loss of resources
B. Reevaluate the backlog priority with the product owner since the velocity has been impacted
C. Reevaluate the scope of the current iteration to keep the same velocity and timeline
D. Reevaluate the velocity as the iteration duration will be impacted by new requirements
A self-organizing team brings an internal problem to the project manager. What should the project manager do as a servant leader?
A. Provide the team with a solution that solves the problem.
B. Coach the team to solve the problem independently,
C. Discuss the issue with the management team and provide a solution,
D. Speak with the team lead about the issue and provide a solution,
A key customer stakeholder asks the project team to include new tasks in the backlog and begin analyzing new requests. The customer expects results as soon as possible and pressures the team to attend noncritical meetings. The team is frustrated by this situation. How should the project manager approach this situation?
A. Understand the customer's perspective and provide mentoring on agile mindsets.
B. Call for an internal team retrospective and create an improvement action plan.
C. Ask the customer to work with the product owner to prioritize all requests.
D. Work with the team to receive customer directions and improve the process
The project manager's firm is executing a construction project. The project is stalled due to reemerging conflicts and misunderstandings among stakeholders. What should the project manager do to ensure a smooth start and completion of the project?
A. Conduct an on-site survey, start the project to avoid any undue delays, and ensure costs are under control
B. Invite all the stakeholders to a change control board (CCB) meeting, share feedback and facts, and come to a consensus.
C. Advise the firm to cancel the project due to misunderstandings among the stakeholders and the associated risks.
D. Determine the root cause of the misunderstandings, get all parties to reach a consensus, and help to implement the outcome.
During a project to develop a new pharmaceutical product, the project manager was
informed that there has been a change in government regulations regarding the materials
of the project.
What should the project manager do?
A. Review the procurement documentation and modify requirements as needed.
B. Study the new regulations with the team and evaluate if there is any impact on the project variables.
C. Update the contingency plan to take this issue into account.
D. Meet with the stakeholders to update the risk register and risk management plan.
During the development of a project in a dynamic market environment, new unforeseen legal requirements have come into effect. The project manager is not sure if some of the project deliverables will be fully compliant with the new requirements. What should the project manager do?
A. Stop the project until someone in the organization can identify all the new requirements and how they impact the project
B. Request the project management office (PMO) to assign a dedicated resource to monitor the external environment to enable more reaction TIME
C. Agree with the project team that the new requirements will be applied to the next project, not the one already under development.
D. Evaluate the consequences of noncompliance with relevant stakeholders and update the risk register with agreed actions.
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