Topic 4: Exam Pool D
A healthcare company requires all new employees to attend mandatory computer-based
training courses, Because some of the employees work with highly sensitive patient data,
the training covers various aspects of data security. In spite of this training, data breaches
continue to occur in
one of the project teams.
What should the project manager do?
A. Apply a root-cause analysis on the data breaches.
B. Ensure that all team members complete the training.
C. Redesign the training courseware to make it interesting.
D. Retrain the team members responsible for the breaches.
A project manager is about to start a large-scale project with unclear requirements, a fixed
deadline, and a fixed budget. The client is unable to provide a product owner, as they do
not have enough capacity and they want to be involved only a few times during the project.
How should the project manager plan and manage the project?
A. Refuse to manage the project as there is too much risk in developing this kind of project without a product owner.
B. Define the project's requirements, prepare a long-term detailed plan, and manage the project according to it.
C. Convince the client that a product owner is needed, as the project manager is not able to run an agile project without all the relevant roles in place,
D. Agree up front on a minimum viable product (MVP), establish deadlines for review, and run the project with a backlog and weekly sprints.
During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the quality standards required by regulations. What should the project manager have done to avoid this?
A. Reviewed with the product owner that all the stories worked on in the iteration were in the project backlog
B. Ensured that the project sponsor understood the scope of the project to avoid any future complaints
C. Reviewed with the product owner that all acceptance criteria were met for the stories worked on in the iteration
D. Ensured the stakeholder concerns were properly addressed in the iteration to avoid future setbacks
A project learn member is having difficulty delivering assigned tasks for a project that is at
risk of being delayed. The main issue is that the team member does not understand a new
system that was recently implemented.
What should the project manager do?
A. Assign an experienced resource to support the team member
B. Escalate the team member's performance to the project sponsor
C. Ask the team member to learn the new system as on-the-job training
D. Issue a change request to extend the project schedule
After a project status meeting, the project manager realizes that the project is under budget, quality checks are positive, and the schedule variance is negative. How should the project manager qualify the project status?
A. On schedule
B. Ahead of schedule
C. Stopped
D. Behind schedule
During the development phase, a team member encounters an issue with a specific task and attempts to resolve it for the next several days. The other team members ask the project manager to reassign the task to another team member to avoid jeopardizing the target date. The current team member assigned communicates they will feel frustrated if the task is reassigned to another team member. How should the project manager address this situation?
A. Seek help from experts to support the team member in fixing the problem.
B. Facilitate a session to reach an agreement with the team as a whole.
C. Negotiate with the customer a delay in the project delivery
D. Accept the team's request to reassign the team member.
An agile project team is tasked with a new project After multiple discussions with me
customer it appears that there is a lack of clarity on the requirements which resulted in
delays in the architecture and design phase
What should the team do next?
A. Start with the end user documentation review with the customer and gather feedback
B. Start with design of the prototype review with the customer and gather feedback
C. Start with the product prototype development, review with the customer, and gather feedback
D. Start with the product architecture review with the customer and gather feedback
A project team is executing a large regulatory project comprised of a multitude of internal and external stakeholders. An initial impact analysis revealed several systems, including an enhancement to existing modules as well as new builds. After completion of the initial design workshop, the team conducted a brainstorming session to better understand the types of likely users. Which technique will best serve this purpose?
A. Personas
B. Power influence grid
C. Power user grid
D. Salience model
While managing a project using a hybrid approach, the project manager realizes that there is a high level of rework due to quality issues. Because of that, each feature is taking longer than initially estimated. What should the project manager do to address the issue?
A. Escalate the issue to the project sponsor
B. Address the issue during the next sprint planning meeting
C. Initiate a change request to extend the project end date
D. Extend the dates for future project milestones
A company has rolled out the latest retail management system, and the project has been
handed over to operations. The operations team finds that many of the day-to-day
requirements are not covered in the system, and support for the project has limited hours,
The project team has dissolved and the contract resources are no longer working on the
project. As a result, the operations team has been facing numerous customer issues.
What should the project lead have done initially to avoid this situation?
A. Reviewed the project management plan
B. Created a detailed operations manual
C. Increased support hours for the hours of operation
D. Involved operations stakeholders during planning
A project manager is leading three projects in a program focused on starting product
commercialization. Once the three projects fareket, the project manager stops attending
the recurring team meetings. The program manager asks the project manager to continue
attending these meetings to maintain those team touchpoints.
This request does not match the project manager's expectation, since a program manager
is overseeing the remaining work
How should the project manager approach the situation?
A. Attend only the program meetings where the market launch is being monitored
B. Provide an answer via email recommending a division of tasks between both roles.
C. Politely inform the program manager that attending these meetings is no longer required.
D. Schedule a meeting to discuss the different perspectives and agree on a decision.
A product owner is invited to a sprint review meeting. At the end of the review, the product owner says that the increment is ready to be delivered to the customer. What conclusion should the project manager come to with regard to the product owner's statement?
A. The product owner does not have visibility into what the team has done in the product increment.
B. The product owner trusts the team and is marking the product as complete.
C. The product owner has evaluated the product against the definition of done (DoD).
D. The product owner will release the product to customers without showing them a demo.
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