Topic 4: Exam Pool D
A project manager working on a software development project asked the software
development about the status of a task. The developer responded that the task was
delivered 1 week ago and mentioned that the delivery was reported via a specific project
management software.
What should the project manager do next?
A. Review the stakeholder engagement plan and communicate which technology is available to develop, transmit, and store project artifacts.
B. Engage the software developer, let them work with this project management software, and then conduct a train-the-trainer activity to ensure everyone can use it.
C. Research the project management software to understand how it works, and establish it as the acceptable software to hold the project artifacts.
D. Review the communications management plan and communicate which technology is to be used to develop, transmit, and store project artifacts,
A project manager is leading a project that involves on-site and remote team members One
task that was assigned to a team member in another country appears to be behind
schedule When the project manager inquires about this, the team member claims that the
task was completed and that this was reported to the team lead via a telephone
conversation
What should the project manager do?
A. Communicate the ground rules, principles and reporting methods to the project stakeholders
B. Penalize the project team lead for not updating the project documentation properly.
C. Review this issue with the team lead for possible ways to resolve this situation
D. Issue guidance to the team member about reporting directly to the project manager
A retail company identifies that it is losing sales because customers are not promptly
informed about promotions and sales points. The company needs to react quickly. A
project charter is created along with requests to develop a mobile application for the
customer. The marketing department has a long list of features to add to the application,
but there are no specifications.
Considering the objective to deploy customer value, which project life cycle approach
should be chosen?
In a standup meeting a team member has been providing the same update for five consecutive days. The task which is on the critical path is now at risk tor delaying the schedule. What should the project manager do?
A. Reassign the task to another member of the team
B. Support the team member by providing one more resource to complete the task immediately
C. Ask the team member if there is an impediment and help to remove the blockers
D. Keep the project sponsor informed about the delay
During project execution, an important stakeholder threatens to withdraw support for the project, citing a lack of transparency and accountability in the way the project is being executed. What should the project manager do to handle this situation?
A. Approach the stakeholder to address the concerns.
B. Consult the risk management plan.
C. Escalate the issue to the project management office (PMO).
D. Refer the stakeholder to the project sponsor.
A project team has transitioned to full-time remote working. The project manager started noticing that some team members have not been completing their assigned tasks by the planned dates despite reminders during weekly team meetings. This has the potential for delaying the project delivery. How should the project manager resolve this situation?
A. Communicate the delivery dates twice a week to the team members to ensure timely delivery.
B. Set up review sessions with each of the team members to identify the root cause of delays.
C. Mentor the team members to work in a remote work environment to ensure productivity.
D. Talk to the resource managers regarding the delay and request additional resources
An organization is adopting an agile mindset. On the first agile project, the project manager faced an issue because the team was unable to make decisions on time. What should the project manager do to address the problem?
A. Define clear guidelines on how decisions should be made under the new organizational policy and reinforce them with the team on every occasion.
B. Invite senior leadership to a team-building workshop and restate the importance of accountability and leadership under the new company direction
C. Assess the situation to understand how the organization's culture impacts the decisionmaking process, and coach the team toward a new model
D. Adopt an autocratic leadership style and dictate all decisions in order to speed up the team's velocity.
A project manager has noticed that a critical team member is consistently arguing with a client. This has started to have a negative effect on the meetings. How should the project manager address this?
A. Explain the impact of the scenario to the project team member.
B. Remove the project team member from all future meetings.
C. Talk to the client privately to highlight the situation.
D. Recommend a performance improvement plan to the project team member.
A project manager is developing a project baseline schedule and has started to assign team members to the project activities according to their function. What should the project manager do in this phase?
A. Develop project onboarding guidelines for the team members assigned to the project.
B. Ensure that a kick-off meeting is planned and invite relevant stakeholders to participate.
C. Ensure that lessons learned are considered as part of the project schedule decomposition.
D. Confirm that no conflicts exist in resource calendars with assigned activities on other projects.
A project manager is using a hybrid approach for a project. The project team created and
reviewed the risk tog with the stakeholders at the beginning of the project However midway
through the project, the project team and stakeholders became misaligned with the risks
and mitigation strategies
When should the risks be reviewed to ensure alignment between the project team and the
stakeholders'?
A. During the risk register update
B. During the retrospectives
C. During each steering committee meeting
D. During each iteration and review
A project team member has lost enthusiasm and is experiencing low morale for a project they were once excited about. What should the project manager do?
A. Escalate the issue to the team member's functional manager and request a response as soon as possible.
B. Meet with the team member to understand what the issues are and to provide support.
C. Leverage other team members who are contributing and making the project a success.
D. Have the team member transferred to another project and add other resources to the project.
A project manager writes to the receiving organization to inform them that all acceptance activities are completed with success and it is time to initiate handover. The receiving manager replies that the team will not be ready for the handover procedure for another two weeks. What should the project manager do?
A. Deliver to the receiving manager on time, who can then make a knowledge transfer to their team.
B. Inform the project sponsor of the two-week delay and replan activities to minimize delays.
C. Request that the receiving manager issue a change request to prolong the project by two weeks.
D. Issue an internal change request to secure the resources for an additional two weeks.
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