Topic 3: Exam Pool C
A project manager has heard about the large volume of emails the team receives each day
which prevents them from doing project work. One team member has stated that they
would like to be able to access project-related information when needed
To what type of communication is the team member referring?
A. Mass communication
B. Push communication
C. Pull communication
D. Interactive communication
During the executing phase, a project manager is reviewing the issue log and finds
there are outstanding high-priority issues that are still open. Most of the open issues
require
effort from external domain experts who are not on the project team.
What should the project manager do?
A. Ask the issue reporter to close the issues, because there are no project team memberswho have the required domain knowledge.
B. Review the open issues with the issue reporter and issue a change request to hire anexternal domain expert.
C. Request that the project team members learn the required domain knowledge andresolve the open issues in a short time.
D. Reduce the project scope to ensure that the project team has the knowledge to deliverthe system on schedule.
A project manager has been assigned to a project that is in progress. The project
manager is looking for information regarding why the project is being completed.
What should the project manager do first?
A. Evaluate the project exit criteria in the project charter.
B. Reach out to the senior executive sponsor for the project.
C. Understand the project success criteria and objectives.
D. Review the project status reporting for the latest information.
A project manager is assigned to a digital transformation project for a bank. The company culture is conservative and resistant to transformation or innovation. What should the project manager do first to support the transformation''
A. Provide a digital transformation guide and explain that the change is unavoidable
B. Ask the bank executives to officially announce that the project manager is leading the project
C. Provide proper training sessions to the stakeholders so they understand the purpose of the change
D. Hire an expert in digital transformation and assign that person as the champion for the change
A project manager Is working on the initial phases of a highly technical project that employs
the "first of its kind" technology. Many of the key project stakeholders are unaware of the
project objectives and their participation levels are poor. At every meeting, there are a lot of
objections and queries raised that are taking the discussions to a different level, and a
great deal of time is wasted
What should the project manager do?
A. Request stakeholders who understand the technology.
B. Recommend a change in technology to senior management.
C. Plan to conduct informal sessions with the stakeholders.
D. Include the issue in the Issue log and escalate to senior management.
An agile team was hired to work on a public service project. The team received a
list of vague ideas about the business and now needs to understand, develop, and
prioritize a
list of functionalities.
Who will be responsible for this task?
A. Project owner
B. Agile leader
C. Agile team
D. Product owner
During project execution a project team member resigned and a new junior member joined
the team To smooth the transition the project manager assigned a senior project team
member to transfer knowledge and support the junior team member The project manager
subsequently received feedback from the senior team member saying that the junior member submitted a poor-quality deliverable and should be removed from the team
However the project manager checked that deliverable and found it met quality
requirements
Which technique should the project manager use to resolve this issue?
A. Smooth/accommodate
B. Compromise/reconcile
C. Force/direct
D. Collaborate/problem solve
A project team with a tight schedule has succeeded in maintaining a schedule performance
index (SPI) of the through regular daily standups and overtime, when required After a few
months the project manager notices that some of the team members' performance has
decreased but mat the overall project team performance is still ahead of schedule by a few
days
What should the project manager do first to maintain the project team's performance level?
A. Initiate a performance-based bonus for the team members to provide them with a monetary incentive
B. Remind the team frequently that the project must be delivered on time and within budget
C. Invite the team to a team-building event to alleviate their stress while strengthening teamwork
D. Provide routine mentoring and coaching to the team members to identify any demotivating issues
A project manager recognizes that a key stakeholder is not engaged in the project and
does not seem interested in the project status. The project manager is concerned that the
project may go off track if the stakeholder expectations are not met
How should the project manager approach the stakeholder?
A. Analyze the stakeholder's expectations and emphasize the topics of interest that may influence the project's success
B. Post regular updates to the project teams board and email the stakeholder when they are posted so the stakeholder can review at their convenience
C. Schedule regular review sessions with the stakeholder and the project team so the stakeholder can understand the status and engage with team members
D. Continue to send status reports by email and schedule one-on-one sessions with the stakeholder so they are regularly debriefed on the project status
A project manager is leading the first agile project for the organization. During the
kick-off meeting, the project manager notices that the team does not have the same
understanding about agile approaches. The project manager is concerned about the impact
of that confusion.
What should the project manager do to address this situation?
A. Evaluate the possibility of managing this project using a predictive approach.
B. Submit a change request for a new team that has agile experience.
C. Mentor the team to explain agile principles and create a shared understanding.
D. Hire a functional manager who is familiar with agile methodologies.
A project manager is leading a software development project. Recently, team members
have complained that during the last few dally standup meetings, a key stakeholder
frequently interrupts, requests explanations, and proposes unplanned changes. This issue
is frustrating the project team and slowing down me work.
What should the project manager do?
A. Instruct the team to work as planned and Ignore the stakeholder's requests.
B. Escalate the situation to upper management.
C. Add more team members to make up for any project delays.
D. Address the issue with the stakeholder and explain the situation.
A project to implement a new process is still in development. When implemented,
the company will benefit by a reduction in utility costs. The project financial evaluation
indicates a payback of 3 years.
What should the project manager do to expedite the project delivery?
A. Increase resources on the technical design to enable a decision to proceed as this is aquick return project.
B. Increase the time spent on project development to improve the level of confidence tovalidate the financial evaluation.
C. Conduct a stakeholder survey with the plant operators to establish the probability ofthis project reducing the cost of utilities.
D. Stop any further project development and commence with the implementation as thereis no need to seek further approval
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