Topic 1: Exam Pool A
The CEO has authorized the development of a complex financial product for a company to provide greater future benefits. The budget has been acquired through financing with global investors who expect all risks to be identified as soon as possible What should the project manager use to identify the risks?
A. An analysis of shared risks between parties
B. Strengths, weaknesses, opportunities, and threats (SWOT) analysis
C. Expert judgment
D. A risk value assessment
Due to a recent budget reduction, two team members were released from an agile
team. The customer is still expecting early results for the project.
Which two actions should the project manager take to align customer expectations?
(Choose
two)
A. Ask the agile team to review the updated sprint velocity with the customer.
B. Ask the product owner to review the prioritized backlog with the customer.
C. Ask the agile team to review and update the quality management plan with the customer.
D. Review the impediments log with the customer.
E. Send a detailed project management plan to the customer.
A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside of the project acceptance criteria. What should the project manager do?
A. Persuade this stakeholder using emotional intelligence skills to obtain acceptance.
B. Obtain final acceptance from another stakeholder who is also familiar with the project
C. Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance.
D. Create a project acceptance waiver noting the stakeholder’s concerns so they can be addressed later
At the daily project meeting, team members are complaining about receiving emails from
their functional managers to support other nonproject-related tasks. This is having a
negative impact on the team's productivity.
What should the project manager do next?
A. Ask the product owner to speak with the functional managers to ensure future requirements come through the product owner.
B. Log this as a risk in the risk register and continue to monitor the issue at subsequent meetings.
C. Address this concern with the functional managers to ensure there will be no further delays.
D. Schedule a meeting with all of the functional managers to resolve the resource conflicts.
While managing a project, the project manager has just noticed that the last several monthly invoices have been challenged by the client when they were clearly defined The actual invoice payments received have also been late and were outside of the contracted payment schedule Recent invoices have only been partially paid What should the project manager do?
A. Add nonpayment to the issue log and keep tracking payments
B. Hold a meeting with the client to address the issue
C. Review past projects for payment-related lessons learned
D. Conduct a meeting with the project team to update the procurement management plan
A project manager works with a global virtual team. The team is facing difficulty in communicating with each other and often misses important messages. This difficulty leads to missed deadlines. What should the project manager do to enhance project team effectiveness?
A. Implement team colocation to improve communication.
B. Identify the root cause of communication issues
C. Initiate daily communication of project progress
D. Schedule a communications control board meeting
A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements the development of the product will take more time than expected What should the project manager do?
A. Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project
B. Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes
C. Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.
D. Explain that distribution of important news can only be done using traceable communication methods
A high-performing team member’s performance has been consistently increasing over the past year, leaving other peers behind The project manager has been reluctant to publicly recognize the team member’s contributions for fear of discouraging others The project manager is also concerned that the team member may leave if not rewarded for the contributions made. What should the project manager do?
A. Promote the higher performing team member to a higher position
B. Request the high-performing team member to mentor the other team members
C. Remind the high-performing team member to focus on shared rewards rather than individual rewards
D. Reward the high-performing team member privately to avoid team disruption
After a project team has been working on a project for several months the project is
cancelled. The project sponsor is putting pressure on the project manager to perform
closeout duties as fast as possible so that the project team can move on to other work The
project sponsor has instructed the team not to waste time archiving the project artifacts for
the cancelled project
How should the project manager handle this situation?
A. Comply with the project sponsor's request to not archive the project artifacts.
B. Consult with the project management office (PMO) for guidance on project artifacts.
C. Archive the project artifacts on the project manager's local computer for future reference.
D. Document the project sponsor's instructions as the archived project artifacts.
At the end of a project with multiple suppliers, the project manager is reviewing the closing process and finds that an unexpected financial balance is remaining What will help the project manager understand why this has occurred?
A. Project audit
B. Lessons learned
C. Organizational process assets
D. Procurement audit
During project execution, a project manager is informed that most of the project team members have enrolled in the newly implemented work-from-home company policy. How should the project manager reflect this change in the project?
A. Update the communication styles for enrolled team members in the communications management plan.
B. Update roles and responsibilities for enrolled team members in the responsibility assignment matrix (RAM)
C. Update the stakeholder engagement plan to include the emergency contact information for enrolled team members.
D. Update the resource calendar for enrolled team members in the resource management plan
A project is delayed due to an undelivered component, which was caused by a conflict
between the procurement lead and the contracts manager. The project manager
schedules a meeting with the two stakeholders to resolve the issue.
What role does the project manager play in this situation?
A. Accommodator
B. Mediator
C. Arbitrator
D. Conciliator
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