Topic 1: Exam Pool A
A project manager is worried that a key stakeholder is not participating in the project and
has concluded that the final product is not as good as it could have been if the stakeholder
had been more involved Drag the scenario on the left to the correct risk response strategy
on the right
During a daily standup meeting, a roadblock was raised that is preventing one of the team
members from proceeding with work The project manager figures out that it is due to a
technical issue.
What should the project manager do to prioritize this critical impediment?
A. Solve the issue for the team member.
B. Perform a brainstorming session to address the issue and add the solution to the sprint.
C. Escalate the issue to the software vendor for technical resolution
D. Coach the team to come up with their own solution and add it to the next sprint
A transportation company is transforming its operational processes and the mam system this company uses to move freight The scope statement is in place An iterative delivery approach has been agreed by all stakeholders. What does the project manager need to do next to help the team understand the work that needs to be done?
A. Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.
B. Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.
C. Create the requirements management plan to outline how project requirements will be collected analyzed and documented and then assign requirements to team members
D. Start working on the project management plan with work packages, a detailed schedule, and work assignments for team members
During the course of a project, the team develops negative group behaviors and becomes unmotivated and unproductive. What should the project manager do to improve the project team's performance?
A. Define and analyze performance metrics
B. Escalate poor performance to functional managers
C. Update the stakeholder engagement plan
D. Conduct a root cause analysis session
A project manager is tracking a project, but a key stakeholder will not accept the project's key performance indicator (KPI) results Which tool or technique should the project manager use?
A. Autocratic decision making
B. Expert judgment
C. Context diagram
D. Change control tools
The client will not agree to closure, claiming that the project team has not performed the code inspections mandated in the development contract. The project team has performed the code inspections, however the records are not complete What should the project manager do?
A. Seek expert legal advice on the interpretation of the clauses in the contract
B. Hold a meeting with the project team project sponsor and the client to agree to the further work required to close the project and add to lessons learned
C. Close the project and hand over the deliverables to the client
D. Hold a lessons learned workshop with the project team and project sponsor to avoid contractual compliance issues arising in future projects
The project manager is experiencing delays with two critical tasks that are to be executed
by two different teams The project manager realizes that the functional managers of these
two teams have an unsolved conflict and they are not communicating properly.
What should the project manager do?
A. Arrange a meeting with the managers and try to reach an agreement.
B. Communicate with the project sponsor regarding the need to resolve the conflict between the managers.
C. Evaluate the impact of the delay on the project and look for alternatives to create a remediation plan
D. Meet with both teams and their managers and try to figure out the root cause of the conflict
The project velocity has recently slipped, and a decision was made to skip testing to increase the momentum and bong the project back on track What will the project manager need to focus on as a result of this decision?
A. Increased bum rate
B. Increased cost
C. Increased technical debt
D. Decreased efficiency
The project sponsor of a major initiative is consistently changing the prioritization of
modular work packages The team is used to three week sprints and is becoming
increasingly frustrated with the daily changes in scope>
What should the project manager do?
A. Move to a Kanban strategy so that work can be reallocated more easily
B. Decrease the sprint cycle to the average repriontization request by calculating it in days
C. Set up a meeting with the project team and ask for their opinion on what to do
D. Set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle
During an iteration of a project, a planned activity becomes more complex. The work
should be delivered in the shortest time possible
What approach should be used in this situation?
A. The team facilitator gets support from external team members.
B. The team members bring in a specialist to help them
C. The product owner moves it to the product backlog
D. The cross-functional team member work together to complete the activity
A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside of the project acceptance criteria. What should the project manager do?
A. Persuade this stakeholder using emotional intelligence skills to obtain acceptance.
B. Obtain final acceptance from another stakeholder who is also familiar with the project
C. Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance.
D. Create a project acceptance waiver noting the stakeholder’s concerns so they can be addressed later
A large multi-year project requires highly skilled staff for successful deployment The
management team and the project sponsor have analyzed the resource requirements and
agreed to have permanent staff hired for the project to avoid potential budget overrun
However there is a risk of staff turnover during the course of the project, which may have
an impact on the delivery
Which two actions should the project manager take to mitigate this risk? (Choose two)
A. Introduce a recognition program to motivate and reward resource performance
B. Enhance the competencies of the project team through training, mentoring and coaching.
C. Increase the trained staff to create back-up for resources
D. Meet with management to discuss dividing the project into smaller projects
E. Convince senior management to hire third-party staff
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