Topic 1: Exam Pool A
A project manager receives a voicemail from a business analyst on the project team The business analyst indicates that an internal stakeholder is upset that they were not included before the project began The stakeholder is asking for an addition to the requirements traceability matrix What should the project manager do to improve the stakeholder relationship?
A. Consult the project scope document to make sure the addition is in scope.
B. Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list
C. Initiate a project change request so the change control board (CCB) can decide if it is in scope.
D. Engage the stakeholder to solicit more information before responding to the request
A project manager works for a large software development company that has multiple strategic business groups. The project manager has been assigned to develop maintenance planning software for a power plant. The project manager heard that a similar project that was executed by another business group in the company recently failed. The project manager is concerned about the project's performance and wants to take steps to help the project succeed. What should the project manager do?
A. Evaluate the project risk and try to replace the project with another one within the organization.
B. Inform the project sponsor about the risk and try to convince them to withdraw the project.
C. Study and apply the lessons learned from the failed project so that this project does not follow the same pattern.
D. Continue executing the project using the project manager's usual methods as all projects are unique.
The resource management plan is already done, and the team is located in different countries around the world Team members are in multiple time zones and they use different languages for communication The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project What should the project manager do to reduce negative impacts to the project?
A. Modify the communications management plan to account for regional differences
B. Conduct cultural awareness seminars
C. Hold a virtual meeting to discuss the political environment.
D. Conduct a multigenerational management training session
A business stakeholder for a project is reluctant to accept an agile approach due to a previous bad experience, and is pushing for a predictive approach. What strategy should the project manager use to persuade the stakeholder to use an agile approach?
A. Propose a phased project approach with multiple small interactions and build trust with the stakeholder through frequent value delivery.
B. Document the request and escalate to upper management to consider a modification of the project charter.
C. Agree on a predictive approach, but apply agile concepts under the project management umbrella.
D. Ensure the stakeholder that an agile approach will deliver all of the expected results in a shorter period of time.
Two weeks after the approval of the project management plan for a global project, the project manager noticed that it was approved based on a different level of understanding by international stakeholders and is not what the project manager presented for approval What should the project manager have done to prevent this from happening?
A. Sent the meeting minutes to the stakeholders after the kick-off meeting
B. Reviewed all the approvals immediately after the kick-off meeting was over
C. Ran separate kick-off meetings for each culture and time zone
D. Validated each stakeholder's understanding during the kick-off meeting
A global company hired a project manager for a new implementation at all of its sites After
reviewing the business case and project charter, the project manager notes that the project
team has different locations and regions to consider.
What should the project manager do to address this situation?
A. Inform the steering committee of the situation and request additional resources.
B. Coordinate virtual and face-to-face meetings at each site to improve communication
C. Coordinate virtual meetings to assess the project team's communication needs
D. Inform the project sponsor of this situation and request cultural orientation training.
The programming activities of a project were planned to last 35 days per module but the programming of the first module has taken 45 days What should the project manager do?
A. Ask the team to work overtime to complete the deliverable on time
B. Evaluate the situation and identify ways to compress the schedule without impacting baselines
C. Check the scope to verify if there is scope creep and get the project on schedule
D. Submit a change request to the project sponsor to change the schedule
An organization uses a predictive approach but is open to using some agile practices. The
project manager was asked to recommend an agile practice to provide business value
throughout the project.
What should the project manager recommend?
A. Time-boxed iterations to allow the testing team to thoroughly test the product increments
B. Incremental delivery and frequent backlog refinement based on user feedback
C. Iterative development and collection of frequent feedback from project team members
D. Frequent retrospectives to ensure that lessons learned and improvement actions are implemented
A project manager is tracking a project, but a key stakeholder will not accept the project's key performance indicator (KPI) results Which tool or technique should the project manager use?
A. Autocratic decision making
B. Expert judgment
C. Context diagram
D. Change control tools
The customer is reviewing the new reporting system and informs the project manager that one of the components in the printing module is not complete The project manager reviews the work breakdown structure (WBS) and confirms that the component Is included. What does the project manager need to do first?
A. Raise a change request to immediately implement the printing module component.
B. Escalate this issue to the project sponsor immediately
C. Ask the project team to conduct a quality audit of the printing module components.
D. Meet with the project team to understand the issue and define actions.
A new project manager has been assigned to a project that is in danger of failing The
stakeholders do not know the project status nor do they know what benefits will be
delivered by the project.
How can the project manager convey these benefits to the stakeholders?
A. Rebaseline the project schedule to show the current status of the project.
B. Create a benefits management plan mapped to the organization's strategic objectives
C. Perform a project cost-benefit analysis for the stakeholders
D. Update the deliverables map against the agreed-upon project requirements
After gathering all the requirements for a project with dependencies on external stakeholders, the project team is finishing the second iteration At this point, the project manager learns about a possible change in regulations that would prevent the product launch What should the project manager do to realize benefits?
A. Add an entry in the risk log
B. Implement the changes
C. Review target benefits.
D. Improve the team's velocity
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