Topic 2: Exam Pool B
A project is ending and the final deliverables have been accepted by the customer. The
project team is pleased that the project was a success: however, some groups within the
customer's organization believe the objective of the project was not met.
What should the project manager have done to avoid this issue?
A. Distributed a detailed quality management plan to the key stakeholders.
B. Included the final report during the closing phase to ensure common understanding.
C. Identified key stakeholders and included all of them in project agreement discussions.
D. Performed project reporting according to the communications management plan.
A new agile team is forming and the project manager notices that the team is struggling in many areas The team is experiencing both the inability to meet iteration commitments and team member conflicts What should the project manager do next?
A. Raise the issues in the retrospective and propose solutions
B. Inform management that commitments will not be met.
C. Involve management to help resolve the conflicts
D. Coach the team both as a whole and individually
In a functional organization, a product analyst is assigned to a short-duration application
development effort The analyst expresses concerns about the task and asks the project
manager to provide the support of a peer with expertise in this domain
What should the project manager do?
A. Make sure the analyst has regular pairing meetings with the other team member throughout task execution
B. Ask the analyst to use skills to develop the tool, then move development to another team member
C. Enroll the analyst in a capacity-building program and keep this analyst assigned to the task
D. Recognize the analyst's concerns and reassign the task to another team member
A team is holding the first demonstration of the software built to date on a medium-sized project The product owner has uncovered a number of issues they would like to be addressed before providing approval How should the project manager approach this problem?
A. Plan to address the issues through backlog grooming and incorporate them into the next
B. Refer the product owner to the change management plan, then escalate to the steering committee
C. Refer the product owner to the signed business requirement document and explain that the current plan cannot facilitate these changes
D. Tell the product owner the issues will be addressed in the second version of the software
An organization is transitioning to an agile environment. The project manager finds that
most of the team members are not familiar with an agile environment.
What should the project manager do to address this concern?
A. Change the approach with the team.
B. Meet with an agile coach to handle this issue.
C. Analyze the level of the team's agile maturity.
D. Support the team members' growth and development.
A project manager finds that team members In an agile project are involved in several different projects due to budget constraints. What should the project manager do?
A. Request the project sponsor prioritize and if necessary, allocate additional budget so the team can work on a single project
B. Provide an incentive plan so the team members will work more unaccounted hours on multiple projects
C. Brainstorm with the team members on how they can deliver on multiple projects within the given budget
D. Instruct the team members to spread evenly across projects so mistakes will not occur within the current budget.
Since the beginning of a project, the product owner keeps asking during ceremonies about
the budget spent for each product iteration The product owner seems much more
interested in the cost rather than the product itself.
What should the project manager have done earlier to change the product owner's
behavior''
A. Worked on a fixed-price contract to switch the product owner's attention to value instead of money
B. Worked on a communications management plan with reports of budget spent in each iteration versus planned to avoid these discussions during ceremonies
C. Worked on different approaches of estimating to give confidence of the cost spent in each product increment.
D. Worked with the product owner to clarify their role in an agile project and the scope of the agile ceremonies
A project manager has been assigned to take over an existing software project. The project
manager inherited a lean team comprised of key stakeholders, subject matter experts
(SMEs), and senior developers. While reviewing the project status with the team, the
project manager observes that the team seems to lack direction and enthusiasm.
What should the new project manager do?
A. Ensure everyone performs their assigned tasks as planned.
B. Organize frequent team building sessions and update the risk register.
C. Meet with the project sponsor and propose a corrective action for the project.
D. Encourage participation in decision making and empower the team.
The project manager is having difficulty communicating with one of the team members The
team member recently attended a training course and has been training other team
members in a new agile technique However sometimes the team member is forceful in
pushing ideas even if other team members are uncomfortable
What personality indicators should the project manager consider when determining what
communication style to use with this team member?
The portfolio management office wants to cut costs by suspending some ongoing
projects that do not directly support the organizational strategy. The project manager has
invested too many resources into one of the projects to be suspended, but the portfolio
management office has not backed down on their plan.
What should the project manager do to continue the project?
A. Meet with the project team and revise the project goals.
B. Update the project charter to make it align with organizational strategy.
C. Demonstrate the project alignment to the organizational strategy.
D. Escalate the issue with the project sponsor to request support.
A software system is being built for a company. Once the system is in production, the team
would like to collect usage data to evaluate the delivered value.
Which evaluation practice should the project lead use to obtain accurate usage data?
A. Send out a questionnaire to all users regarding the most useful features.
B. Embed a feedback form into the system for users to respond.
C. Interview a sampling of users to obtain the usage data.
D. Build the functionality in the software to collect the operational usage data.
The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change This change will impact the project m a significant way The project manager should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to whom?
A. Product owner
B. Change control board (CCB)
C. Project sponsor
D. Project manager
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