Topic 2: Exam Pool B
In a multinational project, stakeholders are in different time zones. The project
manager has regular project update meetings with the stakeholders. However, a group of
stakeholders who has never attended project update meetings is complaining to the
project sponsor that they know very little about the project.
What should the project manager do?
A. Discuss the issue with all stakeholders and work on a communications management plan to meet all stakeholder requirements.
B. Ensure that the stakeholders who are complaining are present for the next project update meetings.
C. Record the regular project update meeting and share it with all stakeholders after the meeting is completed.
D. Change the meeting time to the working time zones of the stakeholders who are complaining.
An agile project is running its second of six iterations. One new team member who does
not have agile experience has just joined the team. In the daily meetings, the project
manager observes that the team is having problems meeting their goals.
What should the project manager do?
A. Provide feedback to the team and conduct a meeting to review the team rules.
B. Provide feedback to the team and conduct a retrospective meeting to find a root cause.
C. Provide feedback to the team and request agile training for the new member.
D. Provide feedback to the team and coach the new team member in agile methodology.
A project is delayed due to an undelivered component, which was caused by a conflict
between the procurement lead and the contracts manager. The project manager
schedules a meeting with the two stakeholders to resolve the issue.
What role does the project manager play in this situation?
A. Accommodator
B. Mediator
C. Arbitrator
D. Conciliator
A newly hired team member just joined the project team and reports directly to the
project manager. In the first week, this new member tells the project manager that there is
a
task priority conflict with hard, dependent tasks on the critical path.
What should the project manager do to handle the conflict?
A. Guide the team member on how to resolve the conflict.
B. Analyze the project schedule and look for alternatives.
C. Perform crashing and/or fast tracking of the schedule.
D. Meet the team member and try to plan a course of action together.
A global company is executing a strategic project to upgrade a legacy enterprise system.
The company uses a hybrid approach to project management and has just completed the
first sprint A team member provided ideas to improve the testing process during the sprint
retrospective.
What is the next step for the project manager?
A. Document the lessons learned and implement improvements in the next sprint
B. Facilitate a daily standup with the team to track the implementation of changes
C. Organize a demonstration of the changes in the enterprise system
D. Request that all team members think of ideas to improve processes.
A project manager has just taken over a project that is halfway through its schedule. In a
brief meeting with the client’s key project team, the project manager receives several
requests from a specific client team member who was not at the project team meeting. The
requests for information seem to be for trivial information that was previously submitted in
project documents.
What should the project manager do first?
A. Send an email to the client team member explaining that they have the information already.
B. Review the stakeholder register to gain insight into the expectations of that team member.
C. Inform the client project manager that they are sending too many trivial requests.
D. Update the project risk register to include potential delays in answering these requests.
A project manager is leading a product development project that requires high involvement from several stakeholders. What should the project manager do to ensure this involvement?
A. Evaluate the engagement needs of stakeholders.
B. Distribute weekly status emails to stakeholders.
C. Engage the sponsor on the behavior of stakeholders.
D. Conduct weekly update meetings with stakeholders.
A project manager is assigned to a new project. Many of the project deliverables need to
be outsourced.
What should the project manager use to document the project deliverables?
A. Service level agreement (SLA)
B. Statement of work (SOW)
C. Scope management plan
D. Memorandum of understanding (MOU)
A project manager joins a startup and discovers that the chief technology officer (CTO) encourages the team to overlook some procedures in the interest of speed. What should the project manager do to ensure that all the procedures are followed in the future?
A. Develop new procedures that are easy for the team to follow.
B. Escalate the issue to the CEO and the board members.
C. Instruct the team that the procedures should always be followed.
D. Initiate a review of the procedures with the CTO and the team.
A project is ending and the final deliverables have been accepted by the customer. The
project team is pleased that the project was a success: however, some groups within the
customer's organization believe the objective of the project was not met.
What should the project manager have done to avoid this issue?
A. Distributed a detailed quality management plan to the key stakeholders.
B. Included the final report during the closing phase to ensure common understanding.
C. Identified key stakeholders and included all of them in project agreement discussions.
D. Performed project reporting according to the communications management plan.
An agile project team discovers that they are unable to implement a feature completely in
the first iteration The team believes it may not be able to complete the tasks in the second
iteration. The feature is a critical component that the customer has prioritized.
What should the team do?
A. Go back to the customer and explain that they cannot implement the feature completely in one iteration.
B. Reduce the scope of the feature to fit into one iteration and deliver it to the customer
C. Ask the customer to simplify the feature so that it can be implemented in one iteration
D. Split the feature into smaller subfeatures. implement them, and then deliver them incrementally in multiple iterations
A company's leadership team has decided to invest in a new product using an agile approach The commercial and product teams have started the planning activity for this new venture Which three key factors does the project manager need in order to deliver this product? (Choose 3)
A. High-level product backlog
B. Key performance indicators (KPls)
C. Product vision
D. Schedule performance indexes (SPIs)
E. Product roadmap
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