Topic 1: Exam Pool A
Drag the characteristics of the stage on the left to the correct Tuckman Ladder stage on the
right
A retail chain is evaluating a project to replace payment systems across all its stores in
multiple locations The project does not pass the financial threshold but is also expected to
increase market share, improve customer services and retain more customers The project
is planned as a phased implementation building on learning from the retrospectives during each phase
How should the business increase the value of the project?
A. Quantify the expected tangible and intangible benefits in the benefits management plan for each phase
B. Ask the benefits owner to reassess the identified risks that are impacting the outcomes of the financial benefits.
C. Consult with experts on methods to reduce costs and increase the financial value of the project
D. Use a fishbone diagram to find the root cause of the lower financial benefits with the benefits owner
During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the project manager do?
A. Conduct an expert judgment evaluation.
B. Review the quality management plan
C. Update the lessons learned register
D. Review the risk management plan
A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain When attempting to gain an understanding of the risks for this agile project what is the primary tool the project manager should employ?
A. Probability assessments
B. Collaborative discussions
C. Workshops for risk avoidance
D. Interview with the project champion
In a hybrid project, the customer decided on a major change for the project design. This
change was approved and the impact on schedule and budget is known The software team
leader, who is supposed to develop the software, refuses to commit to delivery dates
claiming that they work using an agile approach and cannot commit to a final delivery date
The hardware team depends on this software to develop their part of the product
What should the project manager do?
A. Add this risk to the risk register and monitor it according to the risk management plan
B. Escalate this to higher management and ask for help to resolve the issue.
C. Impose the delivery dates on the software team leader and notify the functional manager about the situation
D. Ask the software team leader to use a predictive approach and commit to a delivery date
A new project has been kicked off following a planning session. The project is under direct
oversight of an executive in the organization After a review meeting, the project manager
overhears an executive request a dashboard from one of the team members to show the
overall project status
What should the project manager do?
A. Update the stakeholder engagement assessment matrix
B. Update the communications management plan to include informal requests
C. Ask the team member to develop a dashboard to fulfill the request.
D. Tell the team member to route the request through the project manager
An agile project team is looking to develop quality standards for a project How should the project manager coach the team?
A. Determine the tools and techniques suitable for the project and ensure that testing is done early and continuously.
B. Inform the team that user acceptance testing is required to ensure that the product owner accepts the solution
C. Insist that test-driven development is implemented along with the automated testing
D. Ensure that the definition of done (DoD) is provided when the product owner agrees that all acceptance criteria have been met for the user story
A project manager is assigned to a new marketing campaign The sponsor gives the project
manager an approved project management plan for review and explains the scope,
business requirements, deliverables and stakeholders The project manager asks to see the
project charter to gain a better understanding of the project. The sponsor says the project is
small and simple so there is no need for a project charter.
What should the project manager do?
A. Speak with peers about the need for a project charter
B. Develop the project charter and send it for approval
C. Explain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager's responsibilities
D. Agree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan
The project manager is reviewing the program risks and issues with key stakeholders One of the stakeholders wants to understand when the risk may potentially become an issue. What artifact should the project manager share with the stakeholder?
A. Issue log
B. Project management plan
C. Risk management plan
D. Risk register
A research and development department is planning to develop a product that will introduce a new line of business for the organization What should the project manager do to increase the project's chances of success?
A. Plan a working session focusing on the scope, vision, and mission of the initiative
B. Start developing the project management plan based on a previous project template from the project management office (PMO).
C. Conduct benchmarking to determine the business viability of the initiative
D. Conduct an impact analysis of the new initiative to determine how the project should be rolled out
A project manager is appointed for the deployment of a new solution The solution will be
integrated into the environment by a third-party vendor This vendor just announced a delay
in delivering a key component, which will impact the project schedule.
What should the project manager do?
A. Ask for expedited delivery of the component to mitigate the risk of schedule delays
B. Ensure that relevant stakeholders and expectations are identified and assess the component delay
C. Perform a detailed analysis of the release content for each component of the solution.
D. Propose a new design of the solution to replace the external component with an internal one
A project manager is m the middle of a project when one of the key project team members
needs to take an unexpected and prolonged leave of absence The project is ahead of schedule and running under budget
Which two actions should the project manager take initially to resolve this problem?
(Choose two)
A. Check the risk register for a prepared response to a resource being suddenly unavailable.
B. Check if the team member's activities are sufficiently documented to facilitate handover
C. Check the project's responsibility assignment matrix (RAM) to determine which activities will be affected
D. Reassign responsibilities across the remaining members using the available float for training.
E. Obtain the project sponsors support to replace the team member on leave
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