Topic 1: Exam Pool A
A company is initiating a project to enhance one of its existing products. All of its products are developed internally What should the project manager do?
A. Ensure the stakeholder engagement plan is accurate and properly documented.
B. Review the lessons learned from the previous project
C. Identify the risk of implementing the new solution and evaluate the impact on the project.
D. Create a lessons learned document for the initiation phase
During the implementation phase of a construction project, a key supplier went bankrupt and cannot supply the contracted material. This issue could affect the project schedule What should the project manager do first?
A. Update the issue log and act to minimize the impact
B. Update the schedule to include the delay
C. Add the risk and the delay to the risk register
D. Escalate to the management team for delay approval
During the implementation stage of a project. a newly appointed team leader approaches
the project manager to verify the team's tasks and schedule. The work did not go as
planned due to the team leader's lack of management experience. This could cause delays
for the project.
What should the project manager do?
A. Ask the human resources director to appoint a senior team leader
B. Inform the project sponsor about the possible delay
C. Directly manage the project team to avoid project delays
D. Provide mentoring to the newly appointed team leader
After the project charter's approval the project manager needs to work on detailed project
requirements, constraints and assumptions with stakeholders However, not all of the
stakeholders are immediately available for a meeting in the short term.
What should the project manager do in order to gather the information needed from
stakeholders?
A. Email, call, or meet with each stakeholder separately to obtain their input
B. Conduct a meeting to build the project management plan with the stakeholders who are available
C. Escalate to the project sponsor that not all stakeholders are available for a meeting
D. Meet with the project management team to build the project management plan before consulting stakeholders
One team member is not as active as the rest of the team during a brainstorming session
The project manager has a separate conversation with the team member and learns that
the team member is slightly hearing impaired The team member appreciates the project
manager's concern The project manager then decides to change the time and room for the
meeting to ensure everyone can participate
What interpersonal skill did the project manager use?
A. Networking
B. Emotional intelligence
C. Conflict management
D. Influencing
A project sponsor commonly asks the project manager to skip project retrospectives due to
time constraints However the project manager persists in running this critical ceremony by
reducing the time for preparation and for discussion
What are two issues that these actions by the project manager could cause? (Choose two)
A. A lot of discussions that yield no results or possibly too many results
B. A lack of direction and motivation for the team in the workshop
C. Lessons learned from other teams to not be considered
D. Time management plan for the retrospective workshop to not be updated
E. A focus on the negative and a disinterest in further improvements
In a newly formed project team one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team. What should the project manager do?
A. Ask the team member to enter this potential schedule delay in the risk register.
B. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges
C. Actively listen to the team member and identify ways to support their needs in completing the tasks.
D. Set up team-building activities with the project team members to reduce tension
During project execution, a conflict occurs between the project manager and one of the
team members at every project team meeting The ongoing conflict is preventing tasks and
deliverables from being completed The project manager contemplates changing their
leadership style
What should the project manager do?
A. Review the set of responsibilities with the team member
B. Avoid the team member to prevent further conflicts
C. Escalate the situation to the project sponsor
D. Review the personnel skill documents
The team has reported the following impediments at the daily standup meeting Drag each
impediment on the left to the action that the project manager needs to take on the right
In a time-critical construction project, a misunderstanding occurred between the supervisor
and the technician The misunderstanding turned into a major conflict and the technician
has complained to the project manager that they cannot continue to work under the
supervisor any longer. The supervisor cites the technicians poor performance as the
reason for the conflict
How should the project manager resolve the problem?
A. Talk to the supervisor to tone down their approach and attitude.
B. Provide a just-in-time training to the technician to improve their skill set.
C. Use a direct, collaborative approach with the technician and supervisor.
D. Replace the technician with a high performing resource as time is critical
A project manager is working on a software development project. A team member
complains that since the project tasks are very simple, there is no reason to perform quality
control The project manager understands that removing the quality management plan from
the project will also help to save money, which is important to the customer
What should the project manager do?
A. Register starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve
B. Develop the quality management plan, as quality is as equally important as cost and schedule management.
C. Get confirmation from management that the team member has enough experienceto build software without quality control
D. Ask the customer to order an external quality audit after accepting the project deliverable, and decrease the budget of the project
The project is delayed due to the high amount of major changes requested by different
stakeholders at different stages of the project If the project continues on the same path, it
will consume twice the time and budget planned.
What two actions can the project manager take to be more cost effective? (Choose two)
A. Conduct a stakeholder analysis.
B. Reinforce team communication.
C. Update the project management plan with the new timeline
D. Adopt an incremental approach
E. Leverage work between team members
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