While teaching in a virtual classroom, the trainer uses which of the following to mitigate
disruptions?

A.

Keep all interactions public within the virtual classroom.

B.

Create a discussion forum for the trainer to use with the learners.

C.

Use private chat rooms with trainer monitoring

D.

Force particular disagreements to be directed to the entire group

While teaching a course online the instructor tells all learners to work through the material
as a group. During the second day of the class the instructor recognizes that a learner is
moving into the next online course unit early and then doing them incorrectly. Which of the
following should the instructor do to control the pace of the learner?

A.

Send a private message to the learner addressing this issue.

B.

 Inform the entire class that extra information will be given during each unit that they will
need for their assessments.

C.

Assign outside research to the learner as independent study.Inform the learners that if
they continue to work ahead they will be removed from the course.

A class has just finished a group assignment. To save time and generate immediate
feedback, the instructor has the groups exchange the assignments for grading. This is an
example of:

A.

Providing opportunities for learner and group banter.

B.

Encouraging interactions respectful of individual learners.

C.

Reconciling learner discrepancies as a group.

D.

Communicating learner performance with other groups

Allowing the learners to generate a scenario is an example of:

A.

Closed questions.

B.

Hypothetical questioning.

C.

Higher-order questioning.

D.

Probing questions.

In a learner-centered environment, an instructor's role should be to present information and
guidance which allows learners to:

A.

Decide what skills they will achieve

B.

Develop their concepts around the objective

C.

Decide the objectives

D.

Determine how they learn

A learner asks a question and the instructor gives a response. Which of the following
should the instructor do NEXT?

A.

 Use non-verbal communication as verification.

B.

Ask other learners for verification of the answer.

C.

Ask the learner. "Did I answer your question?"

D.

Ask the learner to reference the technical manual for verification

A trainer read that frequent evaluations are considered better for evaluating student
progress than a single exam at the end of the course. Which of the following would be the
BEST example of such evaluations?

A.

Student labs led by the instructor during class

B.

The trainer's mental notes about the students' ability

C.

The trainer evaluation form filled out by the students

D.

Short tests developed by the trainer

An instructor has been hired to instruct a pre-packaged course; however, the site manager
informs the instructor that the learners have been overly prepared for the course and that
the first three chapters of the material should already be known by the learners. Which of
the following is the BEST course of action?

A.

Skip the first three chapters of the material and spend more time on the remaining
material.

B.

Skip the first three chapters of the material and reduce the length of the course
accordingly,

C.

Quickly cover the first three chapters of the material ensuring the learners actually know
it.

D.

Follow the syllabus and pre-set time table as the course has been designed.

An instructor is preparing the classroom for a course at an on-site location. The course
material contains a video clip with sound, but the presentation computer has no sound
card. Which of the following should the instructor do FIRST to maintain the delivery method
intended by the course designers?

A.

Ask the IT staff to install a sound card on the presentation computer before the class
starts.

B.

Explain the video to the class rather than play it.

C.

Create presentation slides before the class starts that contain screenshots from the
video.

D.

DPerform a voice-over while the video plays

The only advanced learner is polite but obviously bored. Which of the following is the BEST
way to improve the learner's class experience?

A.

Ask the learner if they would like to assist in room preparation and class documentation.

B.

Ask the learner if they would like to prepare to teach a lecture of the class.

C.

Ask the other learners to quiz the expertise of the advanced learner

D.

Ask the learner to cite real world examples to use in class.

An instructor needs to motivate a learner to complete a course, but the learner is not
excited about the course due to lack of knowledge. Which of the following is the BEST
motivation method?

A.

Implement more real life scenarios into the instruction to make the learner more
interested.

B.

Create a group for this learner to work with to make the learner feel more comfortable.

C.

 Give the learner words of affirmation and tell them the instructor is available after class.

D.

Pair the learner with a more knowledgeable learner in the class so the learner can keep
up with the class.

A learner is attempting to complete a content rich online training module. Which of the
following will inhibit the learner's ability to retain information in this setting?

A.

Minimal use of small graphics

B.

Bold text fonts introducing new topic areas

C.

The topic of the lesson

D.

Use of many long videos