An instructor has given the class materials to complete an assignment and instructs them
to start. One of the learners finishes the assignment in two minutes, but the instructor says
it is incomplete. Which of the following should the instructor have done to clarify the
requirements for the assignment?

A.

Hand out written instructions so the learners can refer back to them

B.

Demonstrate the assignment for the learner

C.

Review the instructions and check for understanding

D.

Email the instructions before the course starts so the learners can prepare for the
assignment

A learner seems to understand the material yet still has a question concerning it. Which of
the following actions will BEST facilitate the learner?

A.

Request other learners share their experiences with similar material.

B.

Clearly and concisely answer the learner's question.

C.

Have the learners get into groups and discuss the question.

D.

Guide the learner to answering their own question.

The BEST method of recording attendance is to:

A.

Compile a roster from end of class surveys.

B.

Pass a roster around during introductions.

C.

Call out a roster for confirmation.

D.

Have learners sign the roster as they enter the class.

A client has asked an instructor to modify information for a course to give the learners the
knowledge needed for their company's proprietary system. The instructor discovers that the
material cannot be modified due to copyright regulations. Which of the following is the
BEST course of action for the instructor?

A.

Modify the material anyway for the client and do not tell them about the regulations.

B.

Call the developer to see what the charge would be to change the material

C.

Advise the client of the copyright regulations and offer to use different material.

D.

Tell the client class cannot be conducted because of the copyright regulations

The adult learning methodology with the LOWEST retention rate is:

A.

Discussion

B.

Reading

C.

Lecture

D.

Demonstration

Which of the following are the FIRST ways to open a training session? (Select TWO).

A.

Provide instructor introductions.

B.

Start right into the lesson with no introduction.

C.

Hand out supplemental course materials.

D.

Identify the course and state the objectives of the course.

E.

Explain the logistics of the course

Which of the following BEST describes the learner benefits of minimal note taking during
an instructor led presentation or lecture?

A.

Minimizing note taking provides a new approach that will likely gain the approval of the
student group creating a pleasant learning environment.

B.

The instructor will waste valuable time giving instruction on note taking prior to delivering
the presentation.

C.

 Instructor notes given to learners will contain more detail and will ensure that all the
learners have the same information to work from.

D.

The effort required in extensive note taking could be better directed toward the
processing of the information being presented

During a class several learners are eager to learn a related skill that is useful on the job but
is not in the curriculum. Which of the following is the BEST way to handle this request?

A.

Ask the learners to request additional training so that this unrelated topic can be
covered.

B.

Explain to the learners that as time permits the skill may be covered.

C.

Introduce the new skill topic once the current topic is completed.

D.

 Inform the learners that additional material cannot be covered during the class.

An instructor uses formative assessment in their classroom. This form of assessment can
help the learners learn from their mistakes. Which of the following is another way to use
this form of assessment?

A.

Evaluating the course and modifications made during the course

B.

Giving the learners a grade

C.

 To emphasize the amount of work the learners did

D.

Use to report the work to the learners supervisors

Several learners are already familiar with the course topics, while other learners are having
difficulty with the course topics. Which of the following is the BEST action for the instructor
to take?

A.

 Teach the course to the learners that are having difficulty and have the experienced
learners do independent labs.

B.

Use diagrams that further clarity the material.

C.

 Encourage the learners who have experience with the course to share and discuss it
with the class.

D.

Teach expanded objectives so the experienced learners get the most out of the course.

An instructor wants to evaluate the classes' knowledge after they completed the course.
Which of the following should be the instructor's FIRST choice for this process?

A.

Administer a written exam for the class on the course.

B.

Give the class a course evaluation.

C.

Use formative assessment to monitor the classes' progress.

D.

Have one of the learners do a hands-on example.

Which of the following methods encourages learners to resolve their own inquiries?

A.

Hypothetical questions

B.

Guiding questions

C.

Direct questions

D.

Closed questions