Salesforce-Slack-Administrator Practice Test Questions

200 Questions


As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month. How should you set up your data retention policies? (Select the best answer.)


A. Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.


B. Keep the default retention settings, but set a message retention policy of one month for channels with less important information.


C. Set the retention policy for public channels to keep all messages .and allow members to determine how long they'd like to keep messages in private channels.


D. Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.





D.
  Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.

You're a Slack Workspace Owner responsible for setting up an app-approval process. In order to set up this process, which two actions are recommended? (Select the TWO best answers.)


A. Instruct app requestors to post a business justification in #help-admins when requesting apps.


B. Restrict apps that aren't already used by your organization.


C. Send all app approval requests to app managers in a Slackbot message.


D. Turn on app approval so members can only install apps that have been pre-approved.


E. Send all notifications to a specific channel that includes all app managers for app Approval.





D.
  Turn on app approval so members can only install apps that have been pre-approved.

E.
  Send all notifications to a specific channel that includes all app managers for app Approval.

Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests. What should the marketing team do to request access for these consultants? (Select the best answer.)


A. invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.


B. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.


C. @mention their Workspace Admin in the appropriate #proj channel to request guest


D. Direct message (DM) an Org Owner requesting that their consultants be added as guests.





D.
  Direct message (DM) an Org Owner requesting that their consultants be added as guests.

Your organization is in the process of choosing an identity provider (IdP) that best suits your security and compliance needs. You're also preparing to launch Slack Enterprise Grid, and would like users to be able start working in it as soon as possible. What Is the best way to create new users so they can start working on your Enterprise Grid?


A. Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.


B. Use Slack's built in authentication, which will prompt members to sign in using their email address and Slack password


C. Downgrade your Slack plan to Business+ and turn off SSO.


D. Choose and configure your IdP before configuring single sign on (SSO), since end users can't sign in to Enterprise Grid without SSO.





B.
  Use Slack's built in authentication, which will prompt members to sign in using their email address and Slack password

You're the Primary Owner of your company’s Slack Business+ workspace. You need more assistance managing users and channels, so you task the Head of iT with these duties. In order to be able to perform these duties, what is the role with the fewest privileges that the Head of IT should be assigned? (Select the best answer.)


A. Org Admin


B. Workspace Admin


C. Workspace Owner


D. Member





B.
  Workspace Admin

You're an Org Admin for an organization with sales associates who travel the globe selling products One of the risks of having so many associates traveling is That corporate mobile devices are sometimes lost or stolen You need to ensure that your associates are available to communicate on Slack via their mobile devices, but you also need to make sure that internal organization information on the mobile devices is as secure as possible. What is the best option to increase the likelihood of keeping information on mobile devices secure even if the device is lost or stolen?


A. Require users to sign out of Slack on their mobile device when its not in use.


B. Require mobile devices to have a passcode.


C. Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after specified time frame.


D. Do not allow Slack app download on corporate mobile dev ccs.





C.
  Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after specified time frame.

You're an Org Owner for your organizations Slack Enterprise Grid instance. Your organization has a number of Slack Connect channels used to communicate with your network of vendors. You're concerned that non-approved vendors will attempt to communicate with members of your organization without the proper vetting by your procurement team. Which setting should you enable to prevent this from happening? (Select the best answer.)


A. Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.


B. Adjust the slack connect for direct messages settings so that only org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.


C. Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.


D. Disable the Use Slack Connect with free teams option so that only paid workspaces can access your slack Connect channels.





B.
  Adjust the slack connect for direct messages settings so that only org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.

The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
There is an urgent marketing idea that must be prioritized in tomorrow morning’s planning meeting.
The 10 team members are the only ones attending the planning meeting.
The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?


A. Send a separate direct message to each of the 10 team members notifying them of the change.


B. Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow’s team meting.


C. Post a message to #marketing-discussion, without notifying anyone.


D. Use @here and @channel to notify the entire channel of the change.





B.
  Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow’s team meting.

You're an Org Admin for a global organization operating in multiple time zones. in your org-wide #help-slack channel, members are reporting that they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.)


A. Enable members to set their profile status to Away whenever they are not online.


B. Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours,


C. Enable members to view a recipient's local time within their profile before sending a message.


D. Enable members to set reminders for themselves to send the message during shared working hours





B.
  Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours,

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?


A. Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels


B. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created


C. Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only


D. Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels





A.
  Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

Nicole manages the global onboarding for new hires at her company. Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after. What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?


A. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.


B. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.


C. Email a "How to use Slack guide" to new hires before they start.


D. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.





D.
  Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.

You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces. What is the most efficient way for you to gather this information? (Select the best answer.)


A. Gather the data from the Manage Members section of each workspace's administration dashboard.


B. Open a ticket with Slack's Customer Experience team to see which guest accounts are active.


C. Export the data from the Members section of the org analytics dashboard.


D. Export the data using the Export Data tab in the org administration dashboard.





D.
  Export the data using the Export Data tab in the org administration dashboard.


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