Which of the following activities would a project manager perform during the closing phase? (Select THREE).
A. Lessons learned
B. Risk analysis
C. Removing resources
D. Acquiring resources
E. Statement of work sign-off
F. Stakeholder analysis
G. Removing access
Explanation: Lessons learned, removing resources, and removing access are activities that a project manager would perform during the closing phase of a project. Lessons learned is a process of collecting and documenting the knowledge and experience gained from a project for future reference and improvement. Removing resources is a process of releasing or reallocating any human or material resources that were used for the project. Removing access is a process of revoking any permissions or privileges that were granted to the project team members or stakeholders for accessing any systems or data related to the project. These activities can help to finalize and close a project successfully and ensure that all deliverables are transferred, all documentation is approved and archived, all contracts are closed, and all stakeholders are satisfied.
A project manager is eager to define access requirements during the initiation phase of a project. Which of the following steps should the project manager perform first?
A. Define the WBS.
B. Develop a RAM.
C. Manage the vendors.
D. Assess the resource pool.
Which of the following would be MOST beneficial to do before a call to ensure all meeting items are addressed and the correct participants attend?
A. Assign action items to attendees
B. Distribute an agenda
C. Email the minutes from the previous meeting
D. Schedule a convenient time.
Explanation: The project manager should distribute an agenda before a call to ensure all meeting items are addressed and the correct participants attend. An agenda is a document that outlines the purpose, topics, and objectives of a meeting. It also includes information such as date, time, duration, location, attendees, and roles. Distributing an agenda can help to prepare the participants for the meeting, set clear expectations, and facilitate a productive and focused discussion12
While in the closing phase of a project, the project manager gathers feedback from stakeholders. Which of the following best describes a benefit of this feedback?
A. It highlights the performance issues of the project manager and team members.
B. It lets the project manager know which stakeholders are allies for future projects.
C. It helps the project manager create a more structured lessons-learned session.
D. It identifies the stakeholders' real opinions about the project.
While working with a contractor, the project manager identified a communication conflict. The contractor did not agree that there was an issue. Which of the following should the project manager and contractor review?
A. Scope of work
B. Request for proposal
C. Vendor rules of engagement
D. Project schedule
A project manager realizes that a project will not be completed on time due to resource constraints. Which of the following actions should the project manager take NEXT?
A. Trigger the contingency plan and communicate with the stakeholders
B. Work with the functional managers to create a work-around.
C. Submit a change request to the change control board.
D. Transfer the risk by hiring a new vendor who was successful on a previous project.
E. Set up an escalation meeting with the sponsor.
Explanation: Submit a change request to the change control board. The project manager should submit a change request to the change control board (CCB) if they realize that the project will not be completed on time due to resource constraints. A change request is a formal proposal to modify any aspect of the project, such as scope, schedule, cost, quality, or resources. A change request must be submitted to the CCB, which is a group of stakeholders who are authorized to review and approve changes. Submitting a change request can help to document the impact of the resource constraints on the project and seek approval for any corrective actions or preventive actions12
A project manager is starting a new project for an international supplier. Which of the following is the first step the project manager should take to initiate the project?
A. Identify project risks and plans to address them.
B. Identify business needs and product descriptions.
C. Create a work breakdown structure for the project.
D. Create a work schedule for the project team to follow.
Following the approval of a change by the CCB, which of the following should a project manager consider next when deploying a new networking device into an existing production environment?
A. Maintenance window
B. Risk assessment
C. Operational security
D. Validation check
Explanation: A maintenance window is a predefined period of time during which planned changes or updates can be performed on a system or network with minimal impact on the users or business operations1. A project manager should consider the maintenance window next when deploying a new networking device into an existing production environment, as it will help to reduce the risk of downtime, disruption, or errors. A maintenance window should be scheduled in advance, communicated to the stakeholders, and aligned with the change management plan2.
In a functional organization, a project has been completed successfully. Which of the following actions would the project manager MOST likely perform?
A. Assemble a new project with existing resources.
B. Obtain the final report from release management.
C. Notify the functional manager that resources are released.
D. Allocate resources in a different project
Which of the following communication tools would a project manager use to broadcast information without being assured the information will be received?
A. Telephone
B. Videoconference
C. Face-to-face
D. Email
Explanation: Email is a communication tool that allows the project manager to send information to one or more recipients without requiring immediate feedback or confirmation of receipt. Email can be used to broadcast information that is not urgent or critical, such as status updates, meeting minutes, or general announcements1, p. 75
A financial manager reports that several employees' allocations from the past month appear to be 200% even though they are only assigned to a particular project. Which of the following could MOST likely be the cause of this issue?
A. A project manager assigned the wrong resources.
B. A project manager did not release the resources
C. A project manager did not remove the system access.
D. A project manager did not provide the project sign-off.
Explanation: A project manager did not release the resources. A project manager not releasing the resources could most likely be the cause of this issue where several employees’ allocations from the past month appear to be 200% even though they are only assigned to a particular project. Releasing resources is a process of freeing up or reallocating any human or material resources that were used for a project after its completion or closure. Releasing resources can help to update the resource availability and utilization records and avoid any conflicts or errors in resource allocation or reporting.
After determining the appropriate maintenance window, which of the following should occur NEXT in the operational infrastructure change process?
A. Implement the change.
B. Approve the test plan.
C. Notify customers.
D. Develop a rollback plan.
Explanation: The project manager should develop a rollback plan next after determining the appropriate maintenance window in the operational infrastructure change process. A rollback plan is a contingency plan that describes how to revert to the previous state of the system or infrastructure in case of a failure or disruption during the change implementation. A rollback plan can help to minimize the impact and risk of the change and ensure business continuity and stability.
| Page 10 out of 25 Pages |
| Previous |