Which requirement demonstrates the need configure correspondance?

A. Phone a customer for additional information about the case

B. Case worker receives a mobile push notification to approve an insurance claim

C. Assign a new insurance claim to a case worker to process

D. Email the case worker when the insurance claim is routed to their worklist

96.An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics.
Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

A. Create an access group for local warehouse managers.

B. Delegate the records for the courier service data type.

C. Define an approval process for adding and removing courier services.

D. Enable rule checkout for the local warehouse managers

As part of the case design, after someone completes a purchase, the application should send a confirmation email. How do you design the case life cycle to send the email?

A. As part of the stage configuration

B. As an alternate stage

C. As part of the case configuration

D. As a separate process step

You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application.
How do you satisfy the request?

A. Circumstance the existing Open field value record on the application name and update the status value to Open-Review.

B. Add the Open-Review status to the Application record for the application.

C. Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.

D. Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application

A government application provides field placeholder values to help users enter the correct data. The Design Lead has asked you to increase the font size on ail field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?

A. Update the existing Default theme text entry

B. Run a case type that uses the component and change the font on the view

C. Run a case type that uses the component and change the font on the view

D. Upload a new application theme

A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.
Which configuration displays a Select flight insurance check box only when the itinerary includes a flight?

A. A disable condition (when rule) that is applied to the section with the flight insurance information.

B. A required condition (when rule) that is applied to the Select flight insurance check box.

C. A visibility condition (when rule) that is applied to the Select flight insurance check box.

D. A disable condition (when rule) that is applied to the Select flight insurance check box.

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?

A. Urgency value remains at 100, but other service level processing continues.

B. Urgency value continues to increment as configured.

C. Service level processing is halted until the assignment is completed.

D. The user is notified that the maximum urgency has been reached.

All managers must be able to view the Employee vacation requests report in their Manager portal dashboards. Which configuration fulfills this requirement?

A. Create a new landing page on the portal with the new report saved in a public category.

B. Add a report widget to the portal dashboard, and then click Publish to default.

C. Add a report widget to the portal dashboard, and then click Publish.

D. Add the report to a public category, and then add the out-of-the-box Reports landing page to the portal.

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

A. Add an Approve/Reject step to test the card type.

B. Add a card type true/false field to a user view.

C. Add a custom condition to start the process by testing the card type.

D. Add a validation condition to the card type for continued processing.

Customers on a hotel booking application can add additional amenities to their reservation. The application displays a view with the available amenities, descriptions and costs. To reduce scrolling, the content is organized into multiple areas. Each area is accessed using a drop down menu that lists each amenity.
How do you configure the user interface to improve access to the content and achieve the business requirement described?

A. Configure a disable when condition on each field to allow access when the associated amenity is selected on the drop down control.

B. Configure a repeating dynamic layout with an embedded section for each amenity and set the layout format to grouped.

C. Configure a layout group to separate each amenity into individual panels and set the layout to a menu format.

D. Configure a visible when condition on the drop down control to display each section when the associated amenity is selected.

The business process for an automobile insurance claim consists of the following phases: -Submission: The customer contacts a customer service representative (CSR) to file the claim. -Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs. - Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary. - Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?

A. Verification

B. Submission

C. Review

D. Repair

You are implementing a Ul form collecting job applicant information. Users must provide values to certain fields before submitting the form. Which configuration adds asterisks to indicate the mandatory fields on the form?

A. Use a Validate rule to verify the mandatory fields have a value

B. Configure the mandatory fields as Required in the section rule

C. Use multiple Validate rules for each mandatory field

D. Use an Edit Validate rule to verify if each of the mandatory properties has a value