Marketing-Cloud-Email-Specialist Practice Test Questions

161 Questions


A marketer has created an event confirmation email which is sent to all registration of their cooking-while-camping sessions. They use Connect to integrate into their CRM and want to update records directly when a recipient clicks the ‘Confirm RSVP button. Which automation solution should easily allow this action?


A. Automation Studio


B. Behavioral Triggers


C. Journey Builder





C.
  Journey Builder

Explanation: Journey Builder is a tool that allows marketers to create personalized, cross-channel customer journeys based on real-time behavior and data. Journey Builder can integrate with Salesforce CRM and other systems to update records based on customer actions. For example, a marketer can use a Salesforce Data Event to trigger a journey when a customer registers for an event, and then use a Salesforce Data Update Activity to update the customer’s RSVP status when they click a button in the confirmation email

Northern Trail Outfitters (NTO) wants to manager subscriber preferences at the communication theme level. NTO'S subscribers are stored in data extensions.
Which Marketing Cloud feature should be used to achieve this?


A. Publication Lists


B. List Unsubscribes


C. JourneyBuilder Sends





A.
  Publication Lists

Explanation: Publication lists are used to manage subscriber preferences at the communication theme level. They allow subscribers to opt in or out of different types of messages, such as newsletters, promotions, or events. List unsubscribes and journey builder sends are not related to communication themes.

Northern Trail Outfitters (NTO) stores sales representative information in a data extension. NTO wants to personalize the From Name in emails with the targeted customer's specific representative.
Which functionalities accomplish the requested configuration?


A. Delivery Profile and AMP script Lookup


B. Send Classification and Subscriber Attributes


C. Sender Profile and AMP script Lookup





C.
  Sender Profile and AMP script Lookup

Explanation: Sender Profile and AMPscript Lookup are the functionalities that accomplish the requested configuration. A Sender Profile allows you to define the From Name, From Email, and Reply Email for an email send. You can use AMPscript Lookup function within a Sender Profile to dynamically populate these fields based on data from a data extension. For example, you can use Lookup function to retrieve the sales representative’s name froma data extension based on the subscriber’s ID and use it as the From Name. A Delivery Profile and a Send Classification are not related to personalizing the From Name. Subscriber Attributes are not stored in a data extension.

Within Datorama reports for Marketing Cloud, a marketer would like to create new set of report for the organization that are custom and not available within the perconfigured reports. What should be created to achieve this?


A. A collection


B. A Dimension


C. A Dashboard





A.
  A collection

Explanation: A collection is a group of related reports that can be created in Datorama to provide customized insights and analysis. A collection can contain reports from different data sources and channels, as well as filters, segments, and calculations. A collection can be shared with other users or embedded in other applications.

Northern Trail Outfitters receive nightly files from its data warehouse to maintain opt-out compliance across multiple marketing platform these files contain only the previous day’s opt-out updates. If a run fails, it must be manually rerun to maintain compliance. How should the notification be received if the data import is unsuccessful?


A. Automation Notification Settings


B. Import Activity Notification Settings


C. ConfiguredAlert Manger Settings





A.
  Automation Notification Settings

Explanation: Automation Notification Settings allow marketers to configure email notifications for automation activities, such as data imports, data exports, or SQL queries. Marketers can choose to receive notifications for all activities, only failed activities, or none. [Source: Trailhead]

Northern Trail Outfitters (NTO) sends 500,000 emails per month and shares its sending domain and IP with other customers.
Which action ensures NTO's sending reputation remains intact?


A. Implementan SAP with Private Domain and a Dedicated IP.


B. Request three Dedicated IPs to spread out the sending volume.


C. Request a Private Domain to leverage SPF and DKIM authentication.





A.
  Implementan SAP with Private Domain and a Dedicated IP.

Explanation: Implement an SAP with Private Domain and a Dedicated IP is thecorrect answer. An SAP (Sender Authentication Package) is a feature that enables you to use your own domain in your email links, images, and reply addresses. A private domain is a domain that is exclusive to your account and not shared with other customers. A dedicated IP is an IP address that is assigned only to your account and not shared with other customers. By implementing an SAP with a private domain and a dedicated IP, you can improve your sending reputation and deliverability by ensuring that youremails are authenticated and not affected by other customers’ sending practices. You can learn more about this in the [Email Deliverability] module on Trailhead.

The Northern TrailOutfitters (NTO) marketers want to easily track the performance of NTO's interest and profile data capture journeys.
Which action should the marketer take to evaluate conversion of those journeys?


A. Export the journey email analytics.


B. Define a goal for eachjourney.


C. Review opens and clicks activity summaries.





B.
  Define a goal for eachjourney.

Northern Trail Outfitters wants to ensure that the Email Address field value is not duplicated in a data extension. What should a marketer do to ensure the Email Address field values are unique?


A. Mark the field as the Primary Key.


B. Mark the data extension as Sendable.


C. Use Email Address as Subscriber Key.





A.
  Mark the field as the Primary Key.

Explanation: marking the field as the Primary Key is what a marketer should do to ensure the Email Address field values are unique in a data extension. A primary key is a field or a combination of fields that uniquely identifies each row in a data extension.If a field is marked as a primary key, it cannot have duplicate values or null values. Marking the data extension as Sendable or using Email Address as Subscriber Key does not ensure uniqueness of field values.

Northern Trail Outfitters Is building a data extension that will store preference data for the its subscribers.
Which settings should be enabled to allow a SQL Query Activity to update thedata extension?


A. Is Sendable


B. Nullable


C. Primary Key





C.
  Primary Key

Explanation: A data extension that is used for a SQL Query Activity must have a primary key. The primary key ensures that each record is unique and can be updated by the query. The Is Sendable and Nullable settings are not required for a SQL Query Activity, but they affect how the data extension can be used for sending emails and storing null values.

A marketing team wants to schedule automatic delivery of pivot table data to an Amazon Web Services (AWS) S3 bucket every Monday at 6:00 a.m. Which method meets their needs?


A. Report Scheduling in Datorama Reports


B. File Transfer Activity in AutomationStudio


C. Report Definition Activity in Automation Studio





B.
  File Transfer Activity in AutomationStudio

Explanation: File Transfer Activity in Automation Studio is the method that meets their needs. File Transfer Activity is an activity that allows you to move files from one location to another, suchas from Marketing Cloud to an SFTP server or an AWS S3 bucket. You can use this activity to schedule automatic delivery of pivot table data to an AWS S3 bucket every Monday at 6:00 a.m. Report Scheduling in Datorama Reports is a feature that allows you toschedule reports to be sent via email or Slack, but not to an AWS S3 bucket. Report Definition Activity in Automation Studio is an activity that allows you to create and run reports based on data views, but not to deliver them to an AWS S3 bucket.

Northern Trail Outfitters (NTO) is launching a post-purchase campaignthat email customers to ask for feedback on their most recent shopping experience.
What should the NTO marketing team include in the email design to encourage a high response rate?


A. An Interactive Email Form that links to a confirmation page


B. A Salesforce Survey block called in by an AMP script function


C. An all-to-action button that links to the feedback form





A.
  An Interactive Email Form that links to a confirmation page

Explanation: An Interactive Email Form is a type of content block that allows marketers to create and embed a form within an email. The form can collect information from subscribers, such as feedback, preferences, ratings, etc., without requiring them to leave their inbox. The form can also link to a confirmation page or another email after submission. An Interactive Email Form can increase the response rate by making it easy and convenient for subscribers to provide feedback.

A marketer needs to send emails to the creative team for proofing as part of an email campaign. Which feature should help achieve this as an automatic flow?


A. ContentBuilder Approval Workflow


B. Einstein Approval Workflow


C. Subscriber Preview





A.
  ContentBuilder Approval Workflow


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