Community-Cloud-Consultant Practice Test Questions

285 Questions


Universal Containers builds a Community with public access to Knowledge Articles and
Q&A. The developer builds a Visualforce page that shows Known Issues on their products.
The developer uses a custom Object to Store Known Issues with an org-wide default
sharing setting to Public Read/Write. unauthenticated users receive an error message
when they try to load the page. What should the Salesforce Admin do to troubleshoot this
issue?


A.

Enable "Public can access the community" checkbox under General Settings in
Community Builder.


B.

Add the Guest User profile to the members in Community Management.


C.

Go to the Guest User profile and give to the Visualforce page.


D.

Change the org-wide default sharing to Public Full Access.





C.
  

Go to the Guest User profile and give to the Visualforce page.



A Community Admin is planning to add users and wants to send a welcome email for the
community. Which three checks must the Community Admin perform?Choose 3 answers


A.

Make sure the community is in Active status.


B.

Are sure the community is in Published status.


C.

Set the community in preview status to review before changing it to Active status.


D.

Make sure the users have their profiles established in the community.


E.

Set the email check box option at the community level.





A.
  

Make sure the community is in Active status.



D.
  

Make sure the users have their profiles established in the community.



E.
  

Set the email check box option at the community level.



What two things should the Salesforce Admin do to achieve this? Universal Containers
builds a Community on the Napili template. They need to use a survey tool to collect
feedback from members.


A.

Find and install a Visualforce survey app from the AppExchange.


B.

Create a new page, add the standard survey components, and publish.


C.

Build custom Lightning survey components for the template.


D.

Find and install a Lightning survey app from the AppExchange.





C.
  

Build custom Lightning survey components for the template.



D.
  

Find and install a Lightning survey app from the AppExchange.



A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case.
What should the Community Cloud consultant use to distribute the Lightning Bolt solution?


A.

Managed Package


B.

Metadata API


C.

Change Set


D.

Unmanaged Package





A.
  

Managed Package



Universal Containers built a Customer Community on the Customer Service (Napili)
Template. They want the global search box to return 10 results instead of 5.
Where should the Salesforce Admin set the number of search results to 10?


A.

In the Community Management search page.


B.

In the Community Builder site global settings page.


C.

In the Community Management preferences page.


D.

In the Community Builder global search component properties





D.
  

In the Community Builder global search component properties



What are three ways you can maximize engagement within your Salesforce Community?


A.

Ompany Branding and a Custom Domain


B.

Reputation Points & Levels


C.

Frequent Promotions


D.

Establish Etiquette Rules


E.

Measure Community Success





B.
  

Reputation Points & Levels



D.
  

Establish Etiquette Rules



E.
  

Measure Community Success



Universal Containers is leveraging Salesforce Content and needs to rnake it available to
their Community users (Customers, Partners, and Employees). Which users will be able to
view Salesforce Content based on their license?


A.

Users with the Customer Community Login license.


B.

Users with the High-Volume Customer Portal license.


C.

Users with the Customer Community license.


D.

Users with the Customer Community Plus license.





D.
  

Users with the Customer Community Plus license.



Universal Containers is rapidly expanding its partner network across Latin America and
Europe and has received feedback that partner engagement has been hampered by the
lack of resources in the partners native languages. Which three individual steps should a
Community Cloud consultant take to provide a better experience for these international
partners? Choose 3 answers
Select one or more of the following:


A.

Enable multiple languages in the Knowledge language settings


B.

Set up Translation Workbench and ensure translators are assigned


C.

Use the language selector component to let users select their preferred language


D.

Embed a link to Google Translate all pages


E.

Set up custom URLs to route users from country domains to the correct Community
pages





A.
  

Enable multiple languages in the Knowledge language settings



B.
  

Set up Translation Workbench and ensure translators are assigned



C.
  

Use the language selector component to let users select their preferred language



Northern Trail Outfitters wants to launch their Community with the following requirements:•
Enable ions• Use Reputation for gamification• View the Trending Articles• Optimized for
mobile. Which two requirements will the Salesforce Admin be able to accomplish with the
Koa template? Choose 2 answers


A.

Use Reputation for gamification


B.

View the Trending Articles


C.

Enable ions


D.

Optimized for mobile





C.
  

Enable ions



D.
  

Optimized for mobile



Universal Containers has built Visualforce pages for the bid process with integration to their
on-premise system, and they use these pages internally. Universal Containers wants to
launch a Community and reuse these pages for their contractors and vendors.
Community members should be able to:
- Search and find articles on standard operating procedures.
- Submit invoices and receive status updates.
- Submit bids and receive updates.
How should the Salesforce Admin build this Community?


A.

Build a community in the external website and integrate with Salesforce for bid
processes and other information.


B.

Provide access to the internal Salesforce org and limit access by profiles.


C.

Select the Site.com Template with the Navigation menu for invoices and bid processes.


D.

Use the Salesforce Tabs + Visualforce template and add the tabs for different
requirements.





D.
  

Use the Salesforce Tabs + Visualforce template and add the tabs for different
requirements.



Your company has provided you with 6,321 'Bad Words' they wish to prevent being used in
the Customer Community. How many Content Criteria are required to support this
requirement?


A.

4


B.

2


C.

3


D.

1


E.

6





A.
  

4



As part of its recent efforts to improve brand recognition, Universal Containers had
upgraded all of its Communities to use Lightning templates. The next step will be to unify
the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:


A.

Use a shared Bootstrap CSS file in all of the Communities


B.

Ensure that all Communities are only using standard Lighting Components


C.

Create a standard theme that is used in all of the Communities


D.

Ensure that all Community managers use the same CSS standards in all pages





C.
  

Create a standard theme that is used in all of the Communities




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