Universal Containers recently built a Community for their customers. They would like to
allow access Of files maintained in their Sharepoint Online with customers. Which
Salesforce feature should the Salesforce Admin recommend?

A.

Content Library

B.

Files Connect

C.

Files Sync

D.

Chatter and Files

Universal Containers launched their Community built on the Napili template. They would
like to update the Community with Live Agent support and additional menu option for
Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?

A.

Deactivate the Community to make changes to the Community and reactivate with
changes after testing in a Sandbox

B.

Build a new Community with required features after testing in a Sandbox and deactivate
the existing Community

C.

Make changes to the existing Community after testing in a Sandbox and publish the
Community when the changes are ready for customers.

D.

Create new Community profiles with the modified features and assign them to
customers when the Community is ready for customers.

How should the Salesforce Admin meet this requirement? Universal Containers creates a
Community for their partners. Members of the Community should not be able to participate
in discussions with other members. However, users from the same partner should be able
to hold discussions amongst themselves.

A.

Create a sharing group for partner accounts under Sharing Settings.

B.

Deselect Community User Visibility under Sharing Settings.

C.

Update the Internal User record to Private under Sharing Settings.

D.

Turn off Portal User Visibility under Sharing Settings.

Universal Containers builds a Partner Community for their dealers. They set up the partner
account with two roles to represent sales employees and their managers. After going live,
the dealerships inform Universal Containers that they need a CEO type of access for
specific users who need to access all of the data on the partner account. How should the
Salesforce Admin fulfil this requirement?

A.

Promote the CEO partner user to delegated admin on the partner account

B.

Assign Super User access to the CEO partner user on the Contact page

C.

Add a third role to the partner account hierarchy for the CEO partner user

D.

Make the CEO partner user the owner of the partner account

What are the two most efficient ways for the Salesforce Admin to fulfill the following
requirements?
Universal Containers plans to build a large-scale Community and expose Leads and
Opportunities to their resellers. Universal Containers has the following requirements for
their partner account:
• 120,00 partner accounts
• Minimize the number of partner account roles
• Partner account is made up of sales employees and sales managers
• Sales employees only have access to their data
• Sales managers have access to all sales employees data

A.

Set up partner accounts with two roles.

B.

Set up partner accounts with one role.

C.

Use sharing rules to grant sales managers access to sales employees data.

D.

Make the sales manager the Super User on the partner account.

A coffee company is launching a public brand worldwide. Consumers need to see all
relevant information about the brand in one place. Brand advisors can also submit
applications to become partners. How should the coffee companies administrator meet
these requirements?
Select one or more of the following:

A.

Create a Private Community and let brand advisors and consumers register themselves

B.

Create a Public Community for consumers and brand advisors

C.

Create a Public Community and let brand advisors and consumers register themselves

D.

Create a Public Community for consumers and a separate Private Community for brand
advisors

A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community?
Choose 2 answers.

A.

Mobile Administration.

B.

Global Header.

C.

Community URL.

D.

Appending "/one/one.app" to the Community URL

What moderation capabilities does Salesforce communities provide to automate the
process of identifying and replacing words that are offensive or inappropriate for the
Community?

A.

Create Process flows to identify posts with the offensive or inappropriate words and
replace with other content

B.

Enable Moderation for the Community to block offensive or inappropriate content

C.

Write a trigger to identify posts with the offensive or inappropriate words and replace
with other content

D.

Use moderation rules in the Community to block offensive or inappropriate content

Which three Salesforce editions/user license combinations allow external users to access a
Community on Salesforce1? Choose 3 answers.

A.

Performance Edition/Customer Community.

B.

Professional Edition/Customer Community.

C.

Database.com Edition/ Customer Community.

D.

Unlimited Edition/Customer Community.

E.

Enterprise Edition/Customer Community Plus.

A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which
two content types can members flag as inappropriate? (Choose two.)

A.

Posts and Comments

B.

Topics

C.

Files

D.

Articles

Universal Containers (UC) has built a Community in a sandbox where it is in Active status.
UC is getting ready to deploy the Community in production where it is currently Inactive.
UC wants to ensure the welcome email is only sent to users after the Community is
changed to Active status. Which three options should be validated to ensure the welcome
email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:

A.

Turn the sandbox Community to Inactive status before deploying the metadata to
production

B.

Add the Community user profile(s) as members of the Community before activating
production

C.

Uncheck "Send Welcome Email" in production Workspaces before deployment

D.

Deploy the changes to production using change sets to disable the welcome email

You are setting up an Authenticated Community for your Customers many of them speak
both English and French how will you ensure the most appropriate language(s) are
available to them in your Napili Template Community?

A.

Develop a custom lightning component which will allow seamless transition between
languages

B.

Install the Google Translation component which allows Authenticated users to swap
between languages

C.

Language will be determined by the language set on their User Profile

D.

Place the Language Picker Component on the Community home page

E.

Multi-Language support is not available for Napili Template communities