Which of the following types of benchmarking would a company utilize in order to determine why a significant gap exists in its order fill rates?

A. Performance benchmarking

B. Process benchmarking

C. Product benchmarking

D. Strategic benchmarking

A firm offers their customers shorter order cycle times and increased product variety. Generally, this action would have which of the following impacts on total logistics costs?

A. Increases total logistics costs

B. Reduces total logistics costs

C. Has no impact on total logistics costs

D. Only affects service levels, not costs

A logistics manager has received a lot of customer complaints concerning damaged products. This represents which of the following customer service dimensions?

A. Time

B. Dependability

C. Communication

D. Convenience

In warehouse operations, picking process occurs when:

A. customer orders for product are ready to be shipped or to replenish a forward case or unit pick area.

B. immediately after a product is stored in a designated location in order to be shipped to the customer.

C. a kanban signal arrives to replenish material in the workshop.

D. when a customer order needs to be replaced by a new product due to engineering changes.

According to the Theory of Comparative Advantage, which of the following reasons justifies a country to export a product?

A. The exporting country produces the product utilizing less labor than other countries.

B. The exporting country's wage rate in producing the good is lower than in other countries.

C. The exporting country's productivity is higher in producing the good than the productivity of other countries.

D. The exporting country's cost of producing the good, relative to other goods, is at least as low as in other countries.

Which of the following groups was formed for the purpose of eliminating the trade barriers among its members?

A. United Nations (UN)

B. European Union (EU)

C. Organization of Petroleum Exporting Countries (OPEC)

D. North Atlantic Treaty Organization (NATO)

Which of the following strategies would a logistics manager most likely choose in order to reduce transportation cost?

A. Outsourcing

B. Consolidating shipments

C. Engaging in a third-party logistics (3PL) partnership

D. Relying on multiple shipments

A supply chain manager would like to guard against potential shortage in their company's manufacturing capacity. Which of the following areas of supply chain risk should the manager pay most attention to?

A. Technical

B. Demand

C. Process

D. Financial

To prevent the importing of certain luxury good so that a country can use its hard currency on essential goods, governments can refuse to issue a(n)

A. general average.

B. specific license.

C. explicit license.

D. import license

Which of the following terms of payment should an international purchasing manager use to guarantee that the shipment is made and the shipper gets paid for their product?

A. Letter of credit

B. Open account

C. Sight draft

D. Cash in advance

The task that best describes the value proposition offered by freight forwarders is that they:

A. act as agents for domestic firms in international markets, primarily obtaining orders for theirclients' products.

B. export goods and services and locates overseas buyers on their clients' behalf.

C. consolidate shipments from various customers and offer lower transportation rates.

D. operate under power of attorney from the shipper to pay all import duties and are ultimately liable for unpaid duties.

Which of the following port-related issues constitutes the greatest challenge when considering the use of post-panamax container ships?

A. Number of ships available

B. Available workforce

C. Railway connections

D. Bridge clearance