Free CIS-DF Practice Test Questions 2026

Which are business values of CMDB? (Choose two.)

A. Automating maintenance for CI relationships

B. Collecting and managing financial data

C. Streamlining incident and change management

D. Strengthening operational resiliency

A development team is working on a project where an application will be deployed to many servers. There are several security requirements that must be checked to adhere to lawful regulatory compliance because the application will be holding customer personal data (PII and PCI).

Where in the CSDM should the development team store the information that will be used to satisfy audits?

A. Technology Management Service Offerings (Technical Service Offerings) and Groups

B. Business Applications and Information Objects

C. Customer Service Offerings and Databases

Which is a purpose or requirement of CMDB Data Manager in ServiceNow?

A. Encrypts archived records for enhanced security

B. Automates the enforcement of relationship rules between CIs in the CMDB

C. Automates the archival and deletion of records based on retention policies

A manufacturing organization has implemented Incident Management in ServiceNow and wants to integrate additional products to enhance its functionality.

Drag each ServiceNow product to the value it brings in supporting Incident Management.

A CMDB Administrator needs to import external data into the CMDB. To reduce the risk of creating duplicates and prevent updates from unauthorized sources, it must be ensured that the Identification and Reconciliation Engine (IRE) is not bypassed.

What is the recommended method to import data into the CMDB utilizing the Identification and Reconciliation API?

A. IntegrationHub ETL

B. Table API (REST API or SOAP API)

C. Import Sets and Transform Maps

A healthcare provider faces a critical incident affecting its patient management system. The provider needs to determine the users impacted to mitigate disruption effectively.

Which CSDM-related data should they leverage?

A. Application Service environment attribute

B. Incident history of similar CIs

C. Affected CI [task_ci] related list

D. Service Offerings by Department or Location

What is the relationship between an Application and a Server?

A. Application > Used by::Uses > Server

B. Application > Uses::Used by > Server

C. Application > Runs::Runs On > Server

D. Application > Runs on::Runs > Server

In a company, there is a need to understand the CSDM maturity level required. Different stakeholders listed several use cases they expect over time.

Which use case requires information objects?

A. The Asset Management team wants to understand asset lifecycle compliance in a Business Application context

B. The Event Operations team wants to automate their events into incidents for operational actions

C. The Customer Service team wants to onboard proactive case management

D. The SecOps team wants to understand the operational risk in the Business Application context

E. The Business Service Management team wants to understand the operational impact for their consumer parties

(Choose 2 options)
A Change Manager wants to gain value from CSDM.
How will the Change Management process benefit from CSDM?

A. Identify blackout windows

B. Determine the root cause of the change issue

C. Route the change dynamically

D. Understand the impact of the change on services

The Apache Web Server Identification Rule is configured with the following criterion attributes:

Class

Configuration file

Version



Yesterday, an Apache Web Server CI was discovered as part of Service Mapping.

Today, the application owner upgraded Apache to a different version and reran discovery of the service.

What will happen in the CMDB?

A. The existing Apache Web Server CI will be reconciled and its version will be updated.

B. A new Apache Web Server CI is created.

C. The Apache Web Server CI will be reclassified as a Web Server CI.

D. A duplication error will occur.

Drag and drop the CMDB Health Dashboard metric to the correct description.

A CMDB Administrator wants to run the Services Have Owners Identified playbook to remediate the issues shown in the CMDB Data Foundations Dashboard.

Which remediation plays would be used? (Choose two.)

A. Govern Data

B. Analyze Data

C. Fix Data

D. Report Data