Which of the following statements about scheduling is false?
A. Defines the sequence of activities.
B. Considers work calendars and time contingency.
C. Provides a baseline for safety considerations.
D. Quantifies the required resources.
Summary:
This question asks you to identify the statement that is not a true function or characteristic of project scheduling. Scheduling is the process of determining the order and timing of project activities to create a timeline. While it integrates with many project management areas, one of the listed options is not a direct or primary purpose of the schedule itself.
Correct Option:
C. Provides a baseline for safety considerations.
This is the false statement. While a schedule can indicate when high-risk activities occur, safety considerations are primarily managed through dedicated risk assessments, method statements, and a health & safety plan. The schedule baseline is for measuring time performance, not for establishing safety protocols or acting as a primary reference for safety.
Incorrect Option:
A. Defines the sequence of activities.
This is a true and fundamental purpose of scheduling. It involves identifying dependencies (e.g., finish-to-start) between tasks to determine the logical order in which work must be performed.
B. Considers work calendars and time contingency.
This is true. Schedules must account for non-working days (holidays, weekends) via work calendars. Furthermore, schedule contingency (or buffer) is a standard technique to account for uncertainty and is included in the overall project timeline.
D. Quantifies the required resources.
This is true. The scheduling process involves resource estimation and levelling. The schedule quantifies the amount and type of resources (people, equipment) needed for each activity and when they are required, often leading to resource histograms.
Reference:
APM Body of Knowledge 7th Edition, Section 3.6 (Scheduling). It describes scheduling as defining "the sequence of activities and their start and finish dates," and integrating resources, which confirms options A and D. It does not list providing a baseline for safety as a function of the schedule.
Which one of the following best describes users?
A. Providers of both strategic and tactical direction to the project.
B. Those intended to receive benefits or operate outputs.
C. Facilitators of an appropriate issue resolution procedure.
D. Those providing full-time commitment to the project.
Summary:
In project management terminology, "users" are a specific category of stakeholder. They are distinct from the project team, sponsors, or managers. The definition of a user is directly tied to the project's outputs and outcomes; they are the individuals or groups who will ultimately utilize the project's deliverables to realize the intended benefits in their day-to-day work or operations.
Correct Option:
B. Those intended to receive benefits or operate outputs.
This is the most accurate description. Users are the recipients of the project's final product, service, or result. They are the ones who will use the output, and their effective use is what leads to the realization of the project's intended benefits. They are key stakeholders for defining requirements and acceptance criteria.
Incorrect Option:
A. Providers of both strategic and tactical direction to the project.
This describes the roles of the project sponsor (strategic) and potentially the project manager (tactical). Users may provide input on requirements, but they do not typically provide the project's strategic direction.
C. Facilitators of an appropriate issue resolution procedure.
This describes a role within project governance, such as a project manager or a member of a change control board. While users may raise issues, they are not typically responsible for facilitating the resolution process.
D. Those providing full-time commitment to the project.
This describes the core project team members. Users are often representatives from the business who provide part-time input on requirements and testing but return to their business-as-usual roles after the project is delivered.
Reference:
APM Body of Knowledge 7th Edition, Section 2.4 (Stakeholder Management). While it does not have a separate entry for "users," it defines stakeholders by their interest or impact, and users are clearly those impacted by the output and who receive the operational benefits.
If using an iterative life cycle what actions might be necessary for scope items that are NOT considered as 'must have'?
A. They need to be given a special priority to ensure that they are definitely delivered.
B. They should have best resort to ensure they efficiently delivered.
C. The project could be If the delivery of these requirements were proving more difficult than expected
D. They would sacrificed if at any time Was to go over budget or be late
Summary:
An iterative life cycle, often associated with agile methods, involves developing a product in repeated cycles. Requirements are typically prioritized into categories like "must-have," "should-have," and "could-have." The core principle is to ensure the highest-priority features are delivered first. Lower-priority items are variable and may be removed to protect the project's fixed constraints, such as time and budget.
Correct Option:
D. They would be sacrificed if at any time the project was to go over budget or be late.
This is the correct answer. In iterative development, scope is explicitly managed as the variable constraint. If the project faces time or cost overruns, the lowest-priority items (those not considered 'must-have') are the first to be descoped or sacrificed to ensure the core product is delivered within the agreed constraints.
Incorrect Option:
A. They need to be given a special priority to ensure that they are definitely delivered.
This is the opposite of the correct approach. By definition, items that are not 'must-have' are of lower priority. Giving them special priority would undermine the fundamental prioritization process and risk the delivery of the essential features.
B. They should have best resort to ensure they efficiently delivered.
The phrase "best resort" is unclear, but the intent seems to be giving these items preferential treatment. This is incorrect. The team's best effort ("best resort") should be focused on the high-priority 'must-have' items first.
C. The project could be If the delivery of these requirements were proving more difficult than expected.
This option is grammatically incomplete and does not form a coherent action. The logical action for difficult low-priority items would be to de-scope them, which is captured correctly in option D.
Reference:
APM Body of Knowledge 7th Edition, Section 3.4 (Development Approaches). It discusses iterative and agile lifecycles, noting that they help "manage evolving requirements and expectations." This implies a flexible scope where lower-priority requirements can be adjusted to meet time and cost objectives.
A member of your team has described being involved in a risk event. Which one of the following would best describe such an event?
A. The plan of the response to risks.
B. The plan of the response to risks.
C. An uncertain event or set of circumstances that if realised would have an effect on project objectives.
D. A risk identification workshop.
Summary:
This question tests the fundamental definition of a risk within the context of project management. A risk is not the response or the action taken, but the underlying uncertainty itself. The key characteristic of a risk is that it is an event or situation that, should it occur, would have a consequence—either positive (an opportunity) or negative (a threat)—on the project's objectives.
Correct Option:
C. An uncertain event or set of circumstances that if realised would have an effect on project objectives.
This is the textbook definition of a project risk. The team member is describing their involvement in an event that was previously uncertain but has now happened (been realised), which is the transition from a risk to an issue or an actual impacting event.
Incorrect Option:
A. An action or set of actions to reduce the probability or impact of a threat, or to increase the probability or impact of an opportunity.
This describes a risk response or mitigation strategy, not the risk event itself. The action is what you do about the risk, not the risk.
B. The plan of the response to risks.
This describes the risk response plan, which is a documented set of strategies and actions for addressing identified risks. It is a management product, not the event.
D. A risk identification workshop.
This is a technique or a meeting used to find potential risks. It is a process activity, not the definition of a risk event.
Reference:
APM Body of Knowledge 7th Edition, Section 3.11 (Risk Management). It defines risk as "an uncertain event or set of circumstances that, should it occur, would have an effect on the achievement of one or more objectives." This matches option C exactly.
A communications plan should be:
1) one way
2) adjustable
3) measurable
4) rigid
A. 2, 3 and 4
B. 1 and 3
C. 1, 2 and 3
D. 2 and 3
Summary:
An effective communication plan is a dynamic tool designed to facilitate the flow of information to and from stakeholders. It should not be a rigid, one-way broadcast. For it to be successful, it must be adaptable to changing project circumstances and stakeholder needs, and it must include mechanisms to measure its effectiveness, ensuring that the message is being received and understood as intended.
Correct Option:
D. 2 and 3.
This is the correct answer. A communication plan should be 2) adjustable to accommodate changes in the project environment, stakeholder group, or information requirements. It should also be 3) measurable, allowing the project manager to track the effectiveness of communications (e.g., through feedback, surveys, response rates) and confirm understanding.
Incorrect Option:
A. 2, 3 and 4.
This is incorrect because it includes 4) rigid. A rigid plan cannot adapt to new stakeholders, shifting priorities, or lessons learned about what communication methods are working, rendering it ineffective.
B. 1 and 3.
This is incorrect because it includes 1) one way. Effective communication is a two-way process. A one-way plan only focuses on distributing information and fails to gather essential feedback, input, or concerns from stakeholders.
C. 1, 2 and 3.
This is incorrect because it includes both 1) one way and 4) rigid. As explained, a plan that is one-way and rigid fails to meet the core requirements of stakeholder engagement and adaptability.
Reference:
APM Body of Knowledge 7th Edition, Section 4.6 (Communication). It emphasizes that communication is a two-way process and discusses the need for planning and maintaining communications, which implies the plan must be adjustable and have measurable outcomes to be effective.
Which one of the following best describes a project issue?
A. A major problem that requires formal escalation.
B. A problem that the project manager has to deal with on a day-to-day basis.
C. An uncertain event that may or may not occur.
D. An opportunity that occurs through change control.
Summary:
In project management, an issue is formally defined as a problem, conflict, or concern that has already occurred and is currently impacting the project objectives. It is distinct from a risk (which is uncertain) and requires active management to resolve. Issues are typically handled through a formal process to ensure they are properly addressed, documented, and escalated if they cannot be resolved at the project team level.
Correct Option:
A. A major problem that requires formal escalation.
This is the best description. While not all issues are major, the defining characteristic of a formal "issue" within a managed process is that it is a current problem that is tracked and may require escalation to a higher authority (like the project board) for resolution if the project manager cannot resolve it.
Incorrect Option:
B. A problem that the project manager has to deal with on a day-to-day basis.
This describes routine problem-solving, which may not be formally logged as an "issue." The term "issue" in a project context implies a level of formality and tracking beyond day-to-day troubleshooting.
C. An uncertain event that may or may not occur.
This is the definition of a risk. An issue is a current, real event, whereas a risk is a potential future event.
D. An opportunity that occurs through change control.
A change request may be raised to capture an opportunity, but an "issue" is specifically a negative event or problem. Opportunities and problems are different types of concerns managed through the change and issue control processes.
Reference:
APM Body of Knowledge 7th Edition, Section 3.9 (Issue and Problem Management). It defines an issue as "a relevant event that has happened, a problem that has not been resolved, or a concern raised by a stakeholder," and notes that a process is required to capture and manage them, which implies formal handling and potential escalation.
Which of the following is a typical characteristic of a project?
A. The management of a routine operation.
B. A functional team doing a repetitive task.
C. It has an agreed timescale.
D. No specific objectives for change.
Summary:
A project is a unique, temporary endeavour undertaken to create a unique product, service, or result. This definition distinguishes it from ongoing business-as-usual or operational work. The key characteristics of a project include its uniqueness, transient nature, and the fact that it is undertaken to achieve specific objectives, which inherently involves change.
Correct Option:
C. It has an agreed timescale.
This is a fundamental characteristic of a project. A project is a temporary endeavour, meaning it has a defined beginning and a defined end. This is established at the outset through an agreed-upon timeline, schedule, or deadline, which is a core component of the project's definition.
Incorrect Option:
A. The management of a routine operation.
This describes ongoing, repetitive business-as-usual activities, which is the direct opposite of a temporary and unique project.
B. A functional team doing a repetitive task.
This also describes operational work. Project teams are often cross-functional and are formed to deliver a unique outcome, not to perform repetitive tasks.
D. No specific objectives for change.
This is incorrect. A project is initiated specifically to enact change and achieve planned objectives, which could be defined in terms of outputs, outcomes, or benefits. If there are no objectives for change, it is not a project.
Reference:
APM Body of Knowledge 7th Edition, Section 1.1 (What is a Project?). It defines a project as a "unique, transient endeavour, undertaken to achieve planned objectives," and notes that "A project is usually deemed to be a success if it achieves the objectives according to their acceptance criteria, within an agreed timescale and budget." This confirms that an agreed timescale is a typical and essential characteristic.
One of the reasons a project life cycle is split into phases is to:
A. facilitate formal go/no-go decision making during the project.
B. balance the costs of work in each phase of project development.
C. mirror the major deployments of resources throughout the project.
D. chunk work into time periods of similar durations.
Summary:
A project life cycle is structured into distinct phases to provide management control and oversight. These phases create natural breakpoints, often at the end of a major stage of work, where the project's status, business case, and plan can be formally reviewed. This allows the project's governing body (e.g., the project board) to make an informed decision on whether to continue investing in the next phase.
Correct Option:
A. facilitate formal go/no-go decision making during the project.
This is a primary reason for phasing a project. The end of a phase serves as a key governance checkpoint, often called a stage-gate or kill point, where the project's viability is re-assessed before committing further resources.
Incorrect Option:
B. balance the costs of work in each phase of project development.
While costs are planned and monitored per phase, the goal is not necessarily to "balance" them equally. The cost distribution depends on the nature of the project (e.g., a research phase may be cheap, while a construction phase is expensive). Phasing is not primarily for cost balancing.
C. mirror the major deployments of resources throughout the project.
Resource deployment is a consequence of the phased plan, not the reason for it. Phases are structured around the logical progression of work (e.g., concept, definition, deployment), and resources are then deployed accordingly.
D. chunk work into time periods of similar durations.
Phase durations are rarely similar. The length of a phase is determined by the work required; an initial design phase may be short, while a execution phase may be very long. The purpose is logical grouping and control, not creating uniform time chunks.
Reference:
APM Body of Knowledge 7th Edition, Section 2.2 (Project Life Cycle). It states that the project life cycle "provides a structure for governing the progression of work," and that governance decisions are made "at the end of each stage or phase." This directly supports the purpose of formal go/no-go decision making.
A formally constituted group of stakeholders responsible for approving or rejecting changes to the project baselines, is referred to as the:
A. change management committee,
B. change authority,
C. change control board.
D. change implementation group.
Summary:
In project management, a robust change control process is essential to manage modifications to the project's baseline (scope, time, cost, quality). The group tasked with evaluating, approving, or rejecting change requests is a formally constituted body. While the specific name can vary by organization, there is a standard and widely recognized term for this group in project management literature and frameworks.
Correct Option:
C. change control board.
This is the most common and standard term used in project management. A Change Control Board (CCB) is a formally constituted group of stakeholders, including the project manager, sponsor, and other key representatives, with the authority to approve or reject changes to the project baselines.
Incorrect Option:
A. change management committee.
This term is less precise and is more commonly associated with the people-side of change, such as organizational change management focused on training and adoption, rather than the technical control of project baselines.
B. change authority.
This term typically refers to an individual (e.g., the project sponsor) or a role that has been delegated the power to authorize changes, often within a pre-defined tolerance. It is not typically the name for a formally constituted group.
D. change implementation group.
This describes a team responsible for carrying out or implementing an approved change, not the group that decides whether the change should be approved in the first place.
Reference:
APM Body of Knowledge 7th Edition, Section 3.8 (Change Control). It refers to the "change control process" and the need for a "change control board or similar group" to be established to review and approve changes, confirming that "change control board" is the standard terminology.
What aspect of business case development will assist project management the most?
A. That the sponsor who has developed the business case will also be the sponsor who oversees actual delivery of the project.
B. That the option chosen has taken recognition of how the resultant project is actually going to be managed and delivered.
C. That the project management plan for the project is captured as an appendix of the approved business case.
D. That the business case has sufficient detail to allow the project manager to take over accountability for the financial success of the project
Summary:
The business case justifies the project's existence and is the primary reference for decision-making. For the project manager, the most valuable aspect of its development is a clear and realistic link between the strategic justification and the practical execution. This ensures that the chosen option is not only beneficial but also deliverable within the anticipated constraints and environment.
Correct Option:
B. That the option chosen has taken recognition of how the resultant project is actually going to be managed and delivered.
This is the most helpful aspect for the project manager. It means the strategic goals are grounded in practical reality. During development, considering factors like complexity, resource availability, and potential risks ensures the project is set up for success from the start, making the project manager's job of planning and delivery far more feasible.
Incorrect Option:
A. That the sponsor who has developed the business case will also be the sponsor who oversees actual delivery.
While sponsor continuity is beneficial, it is an organizational factor, not an inherent aspect of the business case's development that directly assists in project management.
C. That the project management plan for the project is captured as an appendix of the approved business case.
This is illogical. The business case is approved before detailed project planning begins. The project management plan is developed after authorization and cannot be an appendix to the document that initiates it.
D. That the business case has sufficient detail to allow the project manager to take over accountability for the financial success of the project.
The project manager is accountable for managing the project to its approved budget, but the accountability for the overall financial success and return on investment (ROI) stated in the business case remains with the sponsor. The business case informs the project manager, but it does not transfer financial accountability.
Reference:
APM Body of Knowledge 7th Edition, Section 3.1 (Business Case). It states that the business case "provides the justification for undertaking a project" and is used as a "basis for making project decisions." For these decisions to be sound, they must consider the deliverability of the chosen option, which directly assists the project manager.
Which of the following provides the project manager with a formal overview of project quality?
A. Design reviews
B. Project definition reports.
C. Quality audits.
D. Historical experience.
Summary:
Project quality management involves ensuring the project meets its objectives and complies with standards. While various tools provide quality-related information, a formal overview is a structured, independent evaluation of the entire quality management system. This overview assesses processes, procedures, and compliance to ensure they are effective and being followed correctly.
Correct Option:
C. Quality audits.
This is the correct answer. A quality audit is a formal, independent process used to determine whether project activities comply with organizational and project policies, processes, and procedures. It provides the project manager with a comprehensive, systematic review and overview of the state of quality management across the project.
Incorrect Option:
A. Design reviews.
These are specific technical assessments focused on a particular deliverable or design element. They are important for product quality but do not provide a formal, high-level overview of the project's overall quality management system.
B. Project definition reports.
This document (often part of the project charter or PID) defines the project's scope, objectives, and stakeholders. It sets the requirements for quality but is not a tool for providing an overview of how quality is being managed and assured during the project's execution.
D. Historical experience.
Lessons learned and historical data are valuable for planning and avoiding past mistakes. However, they are informational inputs used to inform the quality plan, not a formal process that provides a current overview of project quality.
Reference:
APM Body of Knowledge 7th Edition, Section 3.12 (Quality Management). It defines quality audit as a "structured, independent process to determine if project activities comply with organisational and project policies, processes and procedures." This matches the description of providing a "formal overview."
When delivering a project the Project Manager has to balance which one of the following constraints:
A. definition and delivery.
B. time, cost and quality.
C. cost and scope.
D. budget, spend and contingency
Summary:
The project manager's primary challenge is to balance the competing demands of the project's core constraints. These constraints are interconnected, and a change in one will inevitably impact the others. This fundamental concept in project management is often visualized as a triangle, representing the trade-offs required to deliver a successful project.
Correct Option:
B. time, cost and quality.
This is the classic "triple constraint" or "iron triangle." The project manager must continuously balance these three factors:
Time:
The project schedule and deadlines.
Cost:
The approved budget and financial resources.
Quality:
The standards and specifications the deliverables must meet.
Incorrect Option:
A. definition and delivery.
Definition is part of the project lifecycle (what needs to be done), and delivery is the execution (doing it). While both are important, they are not the fundamental constraints that need balancing in the same way as time, cost, and quality.
C. cost and scope. This is incomplete.
While cost and scope are two key constraints, the model is traditionally a triangle that also includes time. Quality is also a critical fourth dimension often integrated into this model.
D. budget, spend and contingency.
Budget and spend are both part of the overall cost constraint. Contingency is a reserve within the budget to manage risk. This option does not represent the primary competing constraints but rather elements within a single constraint (cost).
Reference:
APM Body of Knowledge 7th Edition, Section 2.5 (Project Management). It discusses the project manager's role in balancing objectives, which are typically defined in terms of scope, schedule, budget, and quality, confirming the concept of balancing time, cost, and quality.
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