Free 300-810 Practice Test Questions 2026

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

A. Cisco Unity Connection Media (Wave) Traces

B. Cisco Unity Connection Remote Port Status Monitor

C. Cisco Unity Connection Packet Capture

D. Cisco UCM CallManager Traces

E. Cisco UCM CDR Records

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Users report that they are prompted to accept or decline an invalid certificate when they attempt to log in to the client, r server certificates have been signed by a public CA. The engineer wants to resolve this issue by importing a CA root certificate to the client into which certificate store must the engineer import the certificate?

A. Trusted Publishers Certification store

B. Intermediate Certification Authorities store

C. Trusted Root Certification Authorities store

D. Personal Certification store

An administrator is configuring Cisco Jabber 12.8 to work with Cisco UCM and Cisco IM and Presence 12.5 using an encrypted SIP profile. Which record should be configured for Jabber to work when logging into the corporate network with the domain "domain.com?

A. DNS SRV query _sip._tcp.domain.com

B. DNS SRV query _cisco-uds._tls.domain.com

C. DNS SRV query _cisco-uds._tcp.domain.com

D. DNS SRV query _sip._tls.domain.com

Refer to Exhibit.

An engineer is troubleshooting operation performance in the network. Which account should be taken to restore high availability in the sub cluster?

A. Start all critical services on the second node, and select the Fallback button in the “Presence Redundancy Group Configuration”

B. Go to “Presence Redundancy Group Configuration” on the Cisco UCM Administration page and select the Fallback button.

C. Start all critical services on both nodes and select “rebalance users” in the “Presence User Assignment”

D. Go to “Presence User Agreement” on the Cisco UCM Administration page and select “rebalance users” for all users.

An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated with the user account in Cisco Unified Communications Manager. Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?

A. Cisco Unified Personal Communicator

B. Cisco Jabber for Tablet

C. Cisco Unified Client Services Framework

D. third-party SIP device (advanced)

Refer to the exhibit.

Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?

A. The call forward and call pickup settings do not have a CSS on Forward All.

B. The Voice Mail Port partition on the CSS of the phone is missing.

C. The Voice Mail Pilot is not configured with a CSS that contains the INTERNAL_PT.

D. The CSS on the Voice Mail Pilot is missing partitions for user phones.

A company deployed the Cisco Webex App with single sign-on enabled using the internal ldP, but users receive the error "Single Sign On Failed.Invalid Status code in Resume" when trying to log in through the security assertion markup language SSO. Which action must an administrator taketo resolve the issue?

A. Configure SSO in Control Hub with Cisco DUO.

B. Configure SSO in Control Hub with Microsoft Azure.

C. Configure SSO in Control Hub with Okta.

D. Configure SSO in Control Hub ADFS.

Refer to the exhibit.

A Cisco Jabber for windows users Is reporting an Issue with phone control. Which action will resolve this issue?

A. Change the privacy setting on the CSF device to "Off”.

B. Uncheck "logged into hunt group" on the user's CSF device.

C. Create a device profile for the phone.

D. Add the standard CCM end users and standard CTl enabled permission groups for the user.

An administrator is configuring call handlers in Cisco Unity Connection. The administrator must ensure that internal extensions are restricted so that callers must go through the company operator to reach employees, and so that callers hear an error message if they attempt to dial extensions directly. Which setting is configured to accomplish this task?

A. Transfer Rules

B. Caller Input

C. Greetings

D. Message Settings

The persistent chat feature is configured in a Cisco Jabber deployment that is running Cisco Unified IM and Presence 11.5 SU6 Desktop clients are working but mobile clients are not displaying persistent chats. Which configuration Is necessary to enable the Jabber persistent chat feature on mobile devices?

A. while logged into IM and Presence server Administration, go to 'Messaging', then Settings", and check the checkbox for the 'Enable persistent chat for mobile" field

B. add the < Persistent_Chat_Mobile_Enabled >false< /Persistent_Chat_Mobile_Enabled > line to the Jabber configuration file that is used by all Jabber devices

C. add the < Persistent_Chat_Enable >true< /Persistent_Chat_Enabled > line to the Jabber configuration rule that is used by mobile devices

D. add "Enable_Persistent_Chat'' in the "Cisco Support Field' on the Jabber for mobile device configuration page on Cisco UC

An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200. and configuration files received from 10.11.20.201 after all previous configurations are cleared. Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.

Which two are two-factor authentication methods? (Choose two)

A. OAuth

B. WebView2

C. biometrics

D. username and password

E. hardware token