Free 300-810 Practice Test Questions 2026

213 Questions


Last Updated On : 20-May-2026


On a Cisco IM and Presence deployment, chat settings are edited, or one or more aliases are added to a chat node, but the changes are not reflected for users. Which service must be restarted for changes to be reflected?


A. TFTP Service


B. Cisco XCP Text Conference Manager Service


C. IM and Presence Manager Service


D. User Management Service





B.
  Cisco XCP Text Conference Manager Service

Refer to the exhibit.

Which two steps resolve the “Users with Duplicate User IDs” message? (Choose two.)


A. Rename the directory URI value for one of the users to ensure that there is no duplication.


B. Rename the User ID value for one user if different users on different clusters have the same User ID assigned.


C. Unassign a user from one of the clusters when the same user is assigned to two different clusters.


D. Assign the duplicate user to the secondary Cisco IM and Presence node.


E. Delete the user ID for the duplicate user ID.





B.
  Rename the User ID value for one user if different users on different clusters have the same User ID assigned.

C.
  Unassign a user from one of the clusters when the same user is assigned to two different clusters.

When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback is initiated?


A. 10 minutes


B. 20 minutes


C. 30 minutes


D. 1 hour





C.
  30 minutes

Administrator is importing users into Cisco Unity Connection from Cisco UCM. Several user accounts do not appear on the list after the Import Users process is selected Which situation causes this ..?


A. The primary extension is not selected


B. The extension in the telephone number field is missing


C. The users are not members of any groups


D. The users have multiple controlled devices.





B.
  The extension in the telephone number field is missing

Refer to the exhibit.

Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?


A. remove PSTN-PT from voicemail_CSS


B. change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS


C. create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS


D. block pattern +* in the Cisco Unity restriction table





D.
  block pattern +* in the Cisco Unity restriction table

An engineer is asked to configure cisco jabber for windows on-premises, in phone-only mode and later with cisco IM and presence. In the configuration steps, which two DNS records will be needed, assuming the jabber client is in “domain.com?’ (Choose two.)


A. Option A


B. Option B


C. Option C


D. Option D


E. Option E





A.
  Option A

E.
  Option E

A collaboration engineer wants to stop fraudulent calls to the PSTN that are being made through Cisco Unity Connection Cisco Unity Connection is integrated with Cisco UCM via the SCCP protocol Which action accomplishes this goal?


A. Change the Rerouting CSS on the trunk to Cisco Unity Connection


B. Change the CSS of the voicemail port


C. Change the configuration of the routing rule


D. Remove values from the restriction table





B.
  Change the CSS of the voicemail port

Refer to the exhibit.

Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?


A. NewYork_AA


B. Attempt Sign In


C. Arizona_AA


D. Opening_Greeting





C.
  Arizona_AA

An engineer must configure XMPP federation on a Cisco Instant Messaging and Presence Service node, but the XCP XMPP Federation Connection Manager service fails to start. Which action must the engineer take to resolve the issue?


A. Activate XMPP federation service


B. Enable TLS m the XMPP Federation settings.


C. Restart the Cisco XCP Router service


D. Restart the Cisco IM and Presence service.





C.
  Restart the Cisco XCP Router service

Refer to the exhibit.

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)


A. cup-xmpp- trust


B. xmpp-fed-trust


C. cup-trust


D. tomcat-trust


E. xmpp- rust





A.
  cup-xmpp- trust

C.
  cup-trust

What prevents toll fraud on voicemail ports?


A. IP address trusted list on the PSTN gateway


B. CSS


C. Block OffNet to OffNet Transfer service parameter


D. FAC





B.
  CSS

Refer to the exhibit.

An administrator is configuring a Cisco Unity Express call handier. One of the options will transfer calls off-system to Cisco UCME. The administrator wants the transfer to finish while the transfer target Is ringing. Which transfer-mode command completes the configuration?


A. attended


B. blind refer


C. semi-attended


D. Wind bye-also





C.
  semi-attended


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