Free 300-810 Practice Test Questions 2026

213 Questions


Last Updated On : 20-May-2026


In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?


A. Accept out-of-dialog refer


B. Accept replaces header


C. Accept unsolicited notification


D. Accept presence subscription





C.
  Accept unsolicited notification

A Collaboration engineer is implementing the Apple Push Notification service for Jabber clients running on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco Cloud Onboarding What is the next step to install Cisco-managed certificates?


A. Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster


B. Restart the Cisco Tomcat service on all nodes m the IM and Presence cluster


C. Restart the Cisco XCP router service on IM and Presence


D. Restart the Cisco UCM Push Notification service.





A.
  Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster

Explanation: After configuring Apple Push Notification (APN) Service for Jabber on iOS in Cisco UCM, the next step is to restart the Cisco Tomcat service on all UCM cluster nodes for the changes to take effect and to generate and install the required Cisco-managed certificates.

What are two benefits of deploying OAuth in a Cisco UCM environment that uses Cisco Jabber or Cisco Webex for on-premises calling? (Choose two.)


A. Layers of security are added due to forced user password prompt.


B. It removes the need for Jabber and Webex clients to re-authenticate frequently.


C. Refresh tokens are encrypted.


D. It provides seamless access to resources over the life of the refresh token.


E. Token expiration can never take place, which ensures that users stay logged in.





B.
  It removes the need for Jabber and Webex clients to re-authenticate frequently.

D.
  It provides seamless access to resources over the life of the refresh token.

Administrator added a group of new users to the organization. The administrator also just finished configuring the Cisco Unified IM and Presence Service with calendar integration for Microsoft change. Which two actions must be taken to ensure that these new users are configured to log in to Osco Jabber and receive calendar presence? (Choose two.)


A. Ensure that each user logs in to Jabber and selects' Microsoft Outlook" m the Calendar Integration section of the Jabber client settings


B. Perform full sync of the LDAP directory


C. Add the feature group template to LDAP sync.


D. Select the "enable user for Cisco UCM IM and Presence" check box





B.
  Perform full sync of the LDAP directory

D.
  Select the "enable user for Cisco UCM IM and Presence" check box

What is a step when integrating Cisco UACA with Cisco UCM?


A. create a SIP trunk between Cisco UACA and Cisco UCM


B. create a CTI port template that will be used by Cisco UACA


C. create a new end user account to be used by Cisco UACA


D. create a CTI route point template that will be used by Cisco UACA





D.
  create a CTI route point template that will be used by Cisco UACA

Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message. What is the cause of this issue?


A. A proper service profile is not configured on Cisco Unified Communications Manager.


B. The voicemail users are not configured in the Cisco Unity Connection server.


C. The web application voicemail password is set “User Must Change at Next Sign-in”.


D. The voicemail password is not set for all users.





C.
  The web application voicemail password is set “User Must Change at Next Sign-in”.

Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?


A. Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.


B. Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center – Feature Services.


C. Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center – Network Services.


D. Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.





D.
  Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

The collaboration infrastructure of a large company was hacked, which lead to toll fraud and a bill that was substantially higher than usual.Anengineer must configure Cisco Unity Connection to block all calls to international phone numbers and numbers that contain 10 digits and begin with 0.Which two rules must be configured in the Unity Connection restriction table?(Choose two.)


A. 9!


B. 0?????????


C. 0XXXXXXXXX


D. 9*


E. 0-9*





B.
  0?????????

C.
  0XXXXXXXXX

Refer to the exhibit.

User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and bow does It get resolved?


A. The user credentials are incorrect; ask the user to change the credentials.


B. The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.


C. Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.


D. The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server





B.
  The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.

A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?


A. Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.


B. Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.


C. Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.


D. Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.





D.
  Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Onpremises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?


A. The firewall is blocking port 5222.


B. LDAP is misconfigured.


C. The user has incorrect permissions to access the voicemail.


D. The voicemail pilot is not configured





C.
  The user has incorrect permissions to access the voicemail.

A collaboration engineer is troubleshooting MWl issues with Cisco Unity Connection and Cisco UCM. Users report that MWl lights do not work when a new message is received. After doing a packet capture, the engineer notices that Unity Connection sends a SIP Notify to Cisco UCM for MWI.Cisco UCM responds with a SIP 503 Service Unavailable message. Which action resolves the issue?


A. Configure the SIP server list on the Cisco Unity Connection port group to match the Cisco UCM device pool settings on the SIP trunk.


B. Assign the proper voicemail profile to the directory numbers on Cisco UCM.


C. Uncheck"Send Message Counts" on the phone system settings on Cisco Unity Connection.


D. Uncheck"Accept unsolicited notifications" on the SIP trunk security profile.





A.
  Configure the SIP server list on the Cisco Unity Connection port group to match the Cisco UCM device pool settings on the SIP trunk.


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