Free 300-810 Practice Test Questions 2026

An administrator is configuring Cisco Unity Connection call handlers The administrator wants to ensure that all outside callers are played a welcome message and then are transferred to a live operator The administrator wants to restrict the callers from interrupting the welcome message with key presses Under which call handler menu is this task accomplished?

A. Greetings

B. Transfer Rules

C. Caller Input

D. Message Settings

A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user. Which action resolves this issue?

A. Disable TLS for the federation.

B. Configure the federation to use the XMPP protocol.

C. Add a static route on Cisco IM and Presence to the Skype for Business domain.

D. Have the Jabber user add the Skype for Business user to the Jabber contact list.

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users report that they receive the error message "cannot find your services automatically. All users on the collaborate network with an on-premises Cisco IM and Presence server report this issue. Which action resolves the issue?

A. Set the AUTHENTICATOR CLI argument for the Jabber clients

B. Add _collab-edge SRV records to the external DNS server

C. Add _cisco-uds and _cuplogin A records to the internal DNS server

D. Add _cisco-uds and _cuplogin SRV records to the internal DNS server.

SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?

A. The browser follows the redirect and issues an HTTPS GET request to the IdP.

B. The IdP checks for a valid browser session.

C. The service provider generates a SAML authentication request.

D. The SAML request is maintained as a query parameter in the GET request.

An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.)

A. capf on Cisco Unified CM

B. cup-xmpp on IM&P

C. callmanager on Cisco Unified CM

D. tomcat on Cisco Unified CM

E. cup on IM&P

A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?

A. Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S

B. Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

C. Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

D. Help, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S

In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

A. IMAP

B. SMTP

C. SIP

D. SCCP

How is automatic fallback enabled on a Cisco IM and Presence server?

A. In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.

B. In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.

C. Automatic fallback is enabled by default.

D. In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.

Which dial-peer configuration routes calls from SIP-based phones on Cisco Unified Communications Manager Express to Cisco Unity Express?

A. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711alaw

B. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec ilbc

C. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711ulaw

D. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g729r6

Which statement about SIP federation between Cisco Unified Communications IM and Presence and Microsoft Skype for Business is true?

A. Add the federated user as a contact in Jabber to view its presence status.

B. The role of SIP Proxy service is to process the XMPP packet in from Jabber and convert it to SIP.

C. TLS is optional.

D. Use of directory URI as an IM addressing scheme is not supported.

An engineer is assisting a user who is reporting Jabber desk phone control issues. The user has two desk phones, but jabber controls only one of them. The user is mot given the option to select the second phone within the Jabber client. Everything else is functioning normally with Jabber and with both desk phones. Which action resolves this issue?

A. Set the Owner User ID on the second phone

B. Ensure that both phones are in the same device pool

C. Add the problematic phone to the user’s Controlled Devices list

D. Enable “Allow Control of Device from CTI” on the second phone.

Collaboration engineer is enabling interdomain federation for Cisco IM and Presence The engineer has been asked to enable federation with Office 365 Which service must the engineer enable to meet this requirement?

A. Cisco XCP Test Conference Manager

B. Cisco XCP XMPP Federation Connection Manager

C. Cisco XCP Web Connection Manager

D. Cisco XCP SIP Federation Connection Manager