Explanation: A black screen when connecting to a Horizon virtual desktop can be caused by various reasons, such as network issues, hardware issues, Horizon tunnel issues, or underlying guest operating system issues. Based on the options given, the following could be the cause of the issue:

• A vRAM shortage on the Horizon virtual machine. This can affect the display performance and cause a black screen or a disconnect. To resolve this issue, you should configure the pool to provide enough video memory for the resolutions you plan to present to the clients.
• The incorrect video driver version installed on the Horizon virtual machine. This can cause compatibility issues and prevent the display protocol from working properly. To resolve this issue, you should verify that the View desktop is using the correct video driver and that it is compatible with the VMware Tools and Horizon Agent versions installed.
• An incorrect firewall configuration. This can block or misroute the display protocol traffic and cause a connection failure. To resolve this issue, you should verify that the required ports are open between the client, UAG/Security server/Connection server, and VDI machine.

• The client machine video memory is too high. This should not affect the display protocol performance or cause a black screen. The client machine video memory is only used to render the display on the local device, not on the remote desktop.
• The Horizon virtual machine video memory is too high. This should not cause a black screen or a disconnect either. The Horizon virtual machine video memory is used to allocate resources for the display protocol on the server side, not on the client side.

Explanation: VMware App Volumes is a real-time application delivery system that allows administrators to assign applications to users and groups in Horizon. App Volumes uses virtual disks called packages to store and deliver applications. When a user logs on to a desktop, the App Volumes agent attaches the assigned packages to the desktop and merges them with the OS disk. The user can then access the applications as if they were natively installed.

App Volumes is a suitable solution for deploying an application to specific users in an instant-clone desktop environment with the following characteristics:

The application needs to be updated very frequently: App Volumes allows administrators to update applications in real time by using the update or push image operations. These operations replace the existing packages with new ones that have the latest updates applied, without affecting the user data or settings. The updated packages are delivered to the users at the next login or refresh.

The application needs to be installed as soon as possible: App Volumes allows' administrators to install applications quickly and easily by using a clean packaging system and capturing the application installation process. The resulting package can be assigned to users or groups immediately, without requiring any recomposing or rebooting of the desktops.

The application is not multi-user aware: App Volumes allows administrators to deliver applications that are not multi-user aware by using writable volumes. Writable volumes are user-specific virtual disks that store user-installed applications, data, and settings. Writable volumes can be attached to desktops along with application packages, and they can isolate the user-installed applications from the system-installed applications.

The other options are not suitable for meeting the requirements:

VMware Horizon Published Application: This option allows administrators to publish applications from RDS hosts to users in Horizon. However, this option requires a separate RDS infrastructure and licensing, and it does not support instant updates or writable volumes for user-installed applications.

VMware Dynamic Environment Manager: This option allows administrators to manage user profiles and policies in Horizon. However, this option does not deliver or update applications, and it does not support writable volumes for user-installed applications.

VMware ThinApp: This option allows administrators to package applications into portable executables that can run on any Windows system without installation. However, this option requires a separate packaging process and licensing, and it does not support instant updates or writable volumes for user-installed applications.

Explanation: Cloud Pod Architecture is a feature that allows administrators to link multiple Horizon pods across sites and data centers to form a single logical entity called a pod federation. Cloud Pod Architecture enables global entitlements, which allow users to access desktops and applications from any pod in the pod federation. Cloud Pod Architecture also provides load balancing, high availability, and disaster recovery capabilities for Horizon deployments.

However, Cloud Pod Architecture has some feature limitations that administrators should be aware of. Two of these limitations are:

Cloud Pod Architecture does not support Active Directory two-way trusts between domains: This means that the domains that contain the Horizon pods in the pod federation must have a one-way trust relationship, where the domain that contains the Cloud Pod Architecture home site trusts all the other domains, but not vice versa. A two-way trust relationship, where each domain trusts and is trusted by all the other domains, is not supported by Cloud Pod Architecture and can cause authentication and entitlement issues.

Kiosk mode clients are not supported unless a workaround has been implemented: This means that users who log in to Horizon Client in kiosk mode, which is a mode that allows users to access a single desktop or application without entering credentials, cannot access desktops or applications from a Cloud Pod Architecture implementation. Kiosk mode clients are not compatible with global entitlements and load balancing features of Cloud Pod Architecture. However, there is a workaround that involves creating a dedicated user account and a dedicated desktop pool for each kiosk mode client and using a script to launch Horizon Client with the appropriate parameters. For instructions, see VMware Knowledge Base (KB) article 21488881.

The other options are not limitations of Cloud Pod Architecture:

Cloud Pod Architecture is supported with Unified Access Gateway appliances: Unified Access Gateway is a platform that provides secure edge services for Horizon deployments, such as secure remote access, load balancing, and authentication. Unified Access Gateway is compatible with Cloud Pod Architecture and can be configured to route user requests to the appropriate pod in the pod federation based on global entitlements and load balancing policies.

Cloud Pod Architecture can span multiple sites and data centers simultaneously: This is one of the main benefits of Cloud Pod Architecture, as it allows administrators to scale up and out their Horizon deployments across different geographic locations and network boundaries. Cloud Pod Architecture can support up to 15 pods per pod federation and up to 5 sites per pod federation, with a maximum of 200,000 sessions per pod federation.

The Cloud Pod Architecture feature is supported in an IPv6 environment: IPv6 is the latest version of the Internet Protocol that provides a larger address space and enhanced security features for network communication. Cloud Pod Architecture supports IPv6 environments and can operate in mixed IPv4 and IPv6 environments as well.

Explanation: VMware Horizon Cloud on Microsoft Azure is the only deployment solution that meets all the requirements. VMware Horizon Cloud on Microsoft Azure supports Windows 10 Enterprise multi-session desktops, which are a new Remote Desktop Session Host exclusive to Azure Virtual Desktop on Azure1. It also supports App Volumes, which is a real-time application delivery system that enables IT to instantly provision applications to users or desktops. VMware Horizon Cloud on Microsoft Azure supports centralized brokering, which means that the Horizon Cloud Service acts as a single point of entry for end users to access their virtual desktops and applications. VMware Horizon Cloud on Microsoft Azure also supports automatic routing of end-users to the most appropriate virtual workspace, using the Universal Broker feature. Universal Broker is a cloud-based brokering service that provides a unified user experience across multiple Horizon pods and clouds.
VMware vSphere Desktop Edition does not support Windows 10 Enterprise multi-session desktops, as they are only available on Azure Virtual Desktop1. VMware Workspace ONE Unified Endpoint Management does not support App Volumes, as it is a different solution for managing devices and applications. VMware Horizon On-Premises does not support automatic routing of end-users to the most appropriate virtual workspace, as it requires manual configuration of load balancing and global entitlements.

Explanation: Single sign-on (SSO) is a feature that allows users to log in to Horizon Client once and launch remote desktops and applications without being prompted for credentials again. SSO is enabled by default and can be configured in the Global Settings of Horizon Administrator. One of the settings is SSO Timeout, which determines how long the user’s credentials are cached before they expire. If the SSO Timeout is too short, users might be frequently asked for credentials when opening additional apps. To resolve this issue, the administrator can increase the SSO Timeout value or set it to -1, which means that no SSO timeout limit is set.

Explanation: The default URL used to access the Horizon Console is https:///admin, where is the fully qualified domain name of the Connection Server instance. This URL allows you to log in to Horizon Console by using a secure (TLS) connection. You can also use the IP address of the Connection Server instance instead of the FQDN, but this might result in blocked access or reduced security due to certificate mismatch. You cannot use https://localhost to connect from the Connection Server host, but you can use https://127.0.0.1 instead. The other options are not valid URLs for Horizon Console.

Explanation: Instant clones are a type of virtual machines that are created by cloning a running parent VM in memory, without requiring a full disk copy. This allows for faster provisioning and updating of RDS hosts in a farm. Instant clones can be patched in a rolling process with zero downtime by using the push-image operation, which replaces the existing instant clones with new ones that have the latest patches applied. The push-image operation can be performed on a per-farm basis or on multiple farms at once. The push image operation preserves the user sessions and data on the existing instant clones until they are logged off or disconnected, and then deletes them. The new instant clones inherit the same settings and assignments as the old ones. Therefore, to deploy a RDS farm that can be patched in a rolling process with zero downtime, the administrator should create an instant-clone RDS desktop farm.

Explanation:
VMware Blast policy settings are stored in the registry key HKLM\Software\Policies\VMware, Inc.\VMware Blast\Config on the remote desktops or RDS hosts that use the VMware Blast display protocol. These settings can be configured by using the VMware Blast ADMX template file (vdm_blast.admx) and applying it through Microsoft Group Policy Object (GPO). Some of these settings can be changed in real time, which means that they take effect immediately after the policy is applied, without requiring a reboot or a reconnection of the Horizon Client. However, some of these settings cannot be changed in real time, which means that they require a reboot or a reconnection of the Horizon Client to take effect.
The effect of changing any VMware Blast policy that cannot be changed in real time is that the Microsoft GPO update rules apply and GPOs are updated manually or by restarting the Horizon Agent. This means that the new policy settings will not be applied until one of the following events occurs:
The Horizon Agent service is restarted on the remote desktop or RDS host. This can be done manually by using the Services console or the command-line tool sc.exe, or automatically by using a scheduled task or a script.
The remote desktop or RDS host is rebooted. This can be done manually by using the Restart option in Windows, or automatically by using a scheduled task or a script.
The Group Policy refresh interval is reached. This is a configurable time interval that determines how often the system checks for and applies new or changed GPOs. By default, this interval is 90 minutes for domain members and 5 minutes for domain controllers, with a random offset of 0 to 30 minutes. This interval can be modified by using the Group Policy refresh interval for computers setting in the ComputerConfiguration\Administrative Templates\System\Group Policy folder of the Group Policy Management Console.
Therefore, to ensure that the VMware Blast policy settings that cannot be changed in real time are applied as soon as possible, it is recommended to restart the Horizon Agent service or reboot the remote desktop or RDS host after applying the policy.

Explanation: VMware Horizon Agent for Linux is a software component that enables Linux machines to be used as remote desktops or published applications in a Horizon environment. Horizon Agent for Linux supports several features that enhance the user experience and manageability of Linux desktops and applications, such as USB redirection, display protocol PCoIP, multiple-session mode, single sign-on, smart card authentication, and 3D graphics34. However, Horizon Agent for Linux does not support location based printing or session collaboration features that are available for Windows machines5. Also, Horizon Agent for Linux does not require installation registration as it automatically registers with the Connection Server when the view agent service is started6.

Explanation: App Volumes is a real-time application delivery system that allows administrators to assign applications to users and groups in Horizon. App Volumes uses virtual disks called packages to store and deliver applications. When a user logs on to a desktop, the App Volumes agent attaches the assigned packages to the desktop and merges them with the OS disk. The user can then access the applications as if they were natively installed.
In this scenario, Adobe Acrobat 11 has been assigned to a user as an App Volumes package. When the user logs on to VM25, which already has Adobe Acrobat 11 natively installed, the App Volumes agent attaches the package to VM25 and creates a shortcut on the user desktop. However, the package does not overwrite or conflict with the natively installed application. Instead, when the user clicks on the shortcut, the App Volumes package for Adobe Acrobat 11 is opened and runs in an isolated environment. This allows the user to use different versions of the same application without affecting each other or the OS.

Explanation: Application Profiler is a tool that analyzes the registry and file system locations where the settings for a particular application are stored, and creates a Flex configuration file for use with Dynamic Environment Manager. Application Profiler is installed using VMware Dynamic Environment Manager Enterprise Setup Wizard and explicitly selecting local drive installation1. This option allows you to install Application Profiler on a separate machine from the Dynamic Environment Manager Agent or Management Console. Alternatively, you can install Application Profiler on the same machine as the Dynamic Environment Manager Agent or Management Console, by selecting network share installation1.
VMware Dynamic Environment Manager Agent and the Application Profiler can be installed on the same machine, but it is not recommended. This is because the Dynamic Environment Manager Agent might interfere with the profiling process by applying settings to the application being profiled1. Therefore, it is best to use a clean system for profiling applications.
Application Profiler is not installed automatically when installing VMware Dynamic Environment Manager FlexEngine or Management Console. FlexEngine is the component that applies the user environment settings during logon, logoff, and session reconnect or disconnect events2. Management Console is the component that allows you to configure and manage the user environment settings2. Neither of these components requires Application Profiler to function. Application Profiler is an optional tool that helps you create Flex configuration files for applications that are not included in the predefined settings library1.