Topic 2: Exam Pool B
A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?
A. DNS server
B. Port forwarding
C. Perimeter network
D. Universal PnP
E. DHCP server
Explanation: The Domain Name System (DNS) is responsible for translating domain names into IP addresses. By blocking malicious sites from resolving correctly, the DNS server is able to prevent the user from accessing those sites. Therefore, the DNS server setting on the user’s router needs to be changed to enable this functionality123.
The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request?
A. Community
B. Hybrid
C. Public
D. Private
Explanation: A private cloud deployment model provides the company with complete control over how the data is managed. This is because a private cloud is managed solely by the organization and resides on-premises or in a data center. Therefore, a private cloud deployment model is the best option for this scenario.
A user has decided to build a new computer with parts purchased from a popular online vendor The user has referenced online resources to assemble the unit. However, when the user presses the power button, the new computer does not load the operating system's installer. Instead, the onboard speaker beeps and immediately reports an issue on the screen. Which of the following is the MOST likely issue with the new build?
A. The user did not plug in the processor's fan.
B. The user did not apply thermal paste to the CPU.
C. The user did not seat the GPU correctly
D. The user did not install the power supply
Explanation: If a computer is not booting and the onboard speaker emits beeps, it can indicate a hardware issue. One of the most common causes of beep codes is overheating, which can occur if the processor's fan is not properly installed and running. The processor's fan is responsible for cooling the processor and preventing damage to the internal components.
A technician is troubleshooting a projector that will not display any Images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT?
A. Calibrate the image.
B. Replace the bulb.
C. Test the output resolution
D. Clean the fans.
Explanation: The MOST efficient next step the technician should do is to test the output
resolution1. The issue of a projector that will not display any images could be related to the
output resolution1. If the output resolution is not compatible with the projector, the projector
will not display any images1. Calibrating the image, replacing the bulb, or cleaning the fans
may not be effective1.
If a projector is not displaying any images despite verifying that the computer output and
cable are providing a good video signal, the technician should test the output resolution.
The output resolution of the computer may not be compatible with the projector, which can
cause the projector to not display any images.
A user on the marketing team uses various multimedia applications that consume a lot of memory. The user needs to install more RAM to run these applications effectively. When the user opens the computer case, the user sees four slots in two sets of colors. Which of the following memory types is MOST likely required?
A. Dual-channel
B. Triple-channel
C. Single-channel
D. Quad-channel
E. Error correction code RAM
Explanation: The two sets of colors on the motherboard indicate that it supports dualchannel memory, which doubles the bandwidth available to the memory controller. Dualchannel memory requires two identical memory modules to be installed in pairs in the correct slots to work effectively. In this case, the user can install two identical RAM modules to enable dual-channel memory, which will provide better performance when using multimedia applications that consume a lot of memory.
A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message: No signal input Which of the following describes the FIRST action that should be taken?
A. Verify that the projector is turned on
B. Verify that the user is using an approved OS.
C. Replace the projector bulb.
D. Check the video cable and replace it if necessary
Explanation: The most common reasons you may be seeing the "No Signal" message: The projector and the source device are not connected correctly. The first action should be to check the video cable and replace it if necessary, as the error message suggests that the projector is not receiving a signal from the laptop. Verifying that the projector is turned on and checking the bulb would come after verifying the video cable.
Which of the following allows a switch to be divided into separate logical networks?
A. VLAN
B. SSL VPN
C. NAT
D. RADIUS
Explanation: A Virtual LAN (VLAN) is a network topology that allows a switch to be divided into separate logical networks. This allows for the creation of multiple broadcast domains within a single physical network, improving network segmentation and security. With VLANs, you can segment your network so that different departments, applications, or users are isolated from each other, improving network security and performance.
A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?
A. Visually inspect the motherboard capacitors.
B. Verify all case fans are operational
C. Check that the BIOS version supports the installed CPU.
D. Compare the software requirements with the installed RAM.
Explanation: BSoDs can be caused by poorly written device drivers or malfunctioning hardware, such as faulty memory, power supply issues, overheating of components, or hardware running beyond its specification limits. In the Windows 9x era, incompatible DLLs or bugs in the operating system kernel could also cause BSoDs.
A technician wants to deploy a .msl package lo a corporate network. The technician needs to verily the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation?
A. Virtual network
B. Application virtualization
C. Cross-platform virtualization
D. Virtual sandbox
E. Virtual desktop
Explanation: The most appropriate solution for the technician to consider in this situation is Application virtualization. Application virtualization is a technology that allows applications to run in a virtual environment, which isolates them from the underlying operating system and other applications. This ensures that the application deployment will not affect other legacy applications on the end users’ computers1.
A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT?
A. Ensure thermal paste is being used on the CPU.
B. Check to make sure that any video cards have auxiliary power cabling connected
C. Verify the header panel connector is properly connected
D. Spot-check that the I/O shield for the motherboard is properly installed
Explanation: The technician should verify the header panel connector is properly connected. A beep code is a diagnostic tool used by motherboards to indicate issues with hardware components. This beep code may be indicating an issue with the connection between the motherboard and the case's header panel connector. This connector is responsible for providing power to the system and any connected peripherals. Therefore, the technician should verify the connection is secure and properly connected before attempting any other troubleshooting steps.
A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task? (Select TWO).
A. DVI
B. Infrared
C. Lightning
D. USB-C
E. PS/2
F. Bluetooth
Explanation: The appropriate connection types for connecting an external keyboard to an Android tablet are USB-C and Bluetooth123.
A user reports a cell phone is getting hot. Which of the following are MOST likely to be possible causes? (Select THREE).
A. Using the device as a Wi-Fi hotspot
B. A cracked screen
C. A failing battery
D. Less than 15% free storage space on the phone
E. Privileged control
F. Recurring prompts to install OS updates
G. Granting too many application camera permissions
H. Too many open application
Explanation: Using the device as a Wi-Fi hotspot, a failing battery, and too many open applications are the most likely causes of the cell phone getting hot. These actions require the phone to use more power and processing, causing it to heat up.
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